Operational Support Analyst

Job Description

Job Description

We have an immediate opening for an entry level Operational Support Analyst to join our Newark, DE team!

Location : Newark, DE office (In this position, the employee will work 3 days consecutive in-office and 2 days consecutive remote from home. (M / T / W in office and remote on Th / F; hours are 8am-4pm)

Job Summary :

Operational Support Analyst is an entry level position in the Client Development and Support Department and is responsible for a variety of tasks that range from printing healthcare forms and processing mail to preforming audits and monitoring the inflow of files. The Operational Support Analyst serves as a resource to the MBMS staff to provide support in regards to basic database and system updates / changes.

Duties and Responsibilities :

Print and process healthcare forms, reports and refunds

Process and monitor all outgoing mail and UPS

Process interfaces, submissions, remits

Maintain and monitor existing client databases for optimum performance

Perform quality audits to ensure data accuracy and completeness

Provide support to MBMS staff regarding database and system issues

MBMS offers a robust benefits package that includes Health, Dental, and Vision insurance, Safe Harbor 401K, Annual Paid Time Off and Holidays.

Qualifications and Work Requirements :

High School diploma or equivalent required

Minimum one to three years' work experience

Equal Employment Opportunity

MBMS, LLC is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state and local anti-discrimination laws.

MBMS, LLC will not engage in or tolerate unlawful discrimination (including any form of harassment) on account of a person's sex, age, race, color, religion, creed, sexual preference or orientation, marital status, national origin, ancestry, citizenship, military status, veteran status, disability, genetic information or any other protected group or status.

This Policy applies to all of MBMS, LLC's officers, managers, supervisors, employees, and customers. All such individuals are both protected under and restricted by this Policy.