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Marketing & Commerce Managed Service Design Consultant
Marketing & Commerce Managed Service Design ConsultantAccenture • Hartford, CT, US
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Marketing & Commerce Managed Service Design Consultant

Marketing & Commerce Managed Service Design Consultant

Accenture • Hartford, CT, US
14 days ago
Job type
  • Full-time
Job description

Overview

We are :

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution : growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at : www.accenture.com / song

You are

If you relish delivering business, engaging with great brands and aiding clients to transform their marketing and digital organizations, we want to meet you! If you love innovating and building industry leading digital solutions, we want to meet you!! There is never a typical day at Accenture Song, that's why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space. Your role will require you to directly work with clients to bring ideas and innovation to life, building customer relationships and digital marketing, ecommerce, and omni-channel solutions. You will aid our clients to transform their marketing organizations - Strategize, design, develop and implement operating models, organizational constructs that enable our clients to change the manner in which they deliver value through marketing. You will also be accountable for helping to drive and deliver new ideas with clients and lead teams to ensure client value. You'll engage in projects that design and stand up / activate Accenture's agency services. You'll lead strategic engagements and teams that encompass a wide range of activities, including assessments and roadmaps to provide recommendations, and activating new ways of working using agile rhythms and enabling leading digital platforms such as Adobe and Salesforce.

The work

  • Develop new operating models and organizational structures for our clients that encompass people, process, technology and governance within and across marketing organizations in order to unlock value and meet desired business outcomes
  • Lead teams to deliver value through developing new and updated operating models, marketing processes, change, training and communication plans and aid our clients to roll-out and stand-up transformational changes within their organization
  • Gather and analyze information from our clients to determine the most valuable opportunities to improve integrated marketing performance and operations, and orchestrate roadmaps, organizations and operations to deliver this
  • Identify ineffectiveness and areas of opportunity within a client's marketing organization and determine strategic implications. Lead teams to define detailed plans, inclusive of people, process and technology, to generate improvements
  • Leverage knowledge of marketing strategy, brand and campaign operations to develop and implement plans and approaches. Enable client teams to operate in a "new way of working"
  • Engage with working leadership level clients to collaborate on solutions and approaches to improve and grow their ability to meet business objectives
  • Support new business opportunities through participating in pitches and RFP responses
  • Collaborate with other functional teams to deliver more holistic transformation solutions such as brand, creative and marketing strategy
  • Support and participate in thought leadership for marketing challenges to orchestrate and operate in new ways, including Agile Marketing, to achieve their goals
  • Lead activation engagements to aid clients to operate in new ways, in agile rhythms and to make the most of experience platforms such as Adobe

Here's what you'll need

  • Minimum 3 years of marketing / marketing operations experience with integrated CRM, direct-response and / or data-driven marketing with / for B2C, B2B or B2B2C organizations
  • Minimum 2 years of experience consulting as a marketing strategist or defining process and organizational design solutions in a business environment
  • Minimum 3 years of experience working within a digital business or digital agency
  • Minimum 3 years of professional services experience in digital business, or digital marketing to include solutions for Fortune 500 clients,
  • Bonus points if

  • Bachelor\'s degree or equivalent (minimum 12 years) work experience
  • Core management consulting skills including :
  • Strategic skills : strong critical thinker, ability to architect solutions, and clearly communicate strategic ideas in a clear, simple manner
  • Subject matter knowledge in integrated marketing operations and processes with expertise in understanding nuances of data-driven multichannel relationship marketing organizations that cross web, mobile, social, email, and traditional direct marketing channels and working with leading class digital platforms such as Adobe
  • Experience leading and facilitating working sessions with both teams and leaders,
  • Experience architecting, implementing and managing organizational change a plus
  • Experience designing, developing and implementing marketing and digital processes and ways of working that bring agility to teams, as well as rolling out new organizational capabilities / Knowledge of digital marketing best practices and leading measurements
  • Ability to establish and grow long term trusted relationships over time. Being the trusted "go to" person
  • Proven experience leading teams to deliver quality results and outputs per agreed timelines and plans
  • Self-starter with strong organizational skills
  • Willingness to learn new things, innovate and grow
  • Able to collaborate across disciplines, teams and organizational lines
  • Understanding of CRM strategic concepts and service
  • LI-NA-FY25

    Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

    Information on benefits is here. (https : / / www.accenture.com / us-en / careers / local / total-rewards)

    Role Location Annual Salary Range

    California $63,800 to $205,800

    Colorado $63,800 to $177,800

    District of Columbia $68,000 to $189,300

    Illinois $59,100 to $177,800

    Minnesota $63,800 to $177,800

    Maryland $63,800 to $177,800

    New York / New Jersey $59,100 to $205,800

    Washington $68,000 to $189,300

    Requesting an Accommodation

    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

    If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

    Equal Employment Opportunity Statement

    We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

    For details, view a copy of theAccenture Equal Opportunity Statement (https : / / www.accenture.com / content / dam / accenture / final / accenture-com / document-3 / Accenture-Equal-Employment-Opportunity-Statement.pdf#zoom=50)

    Accenture is an EEO and Affirmative Action Employer of Veterans / Individuals with Disabilities.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

    Other Employment Statements

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

    California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

    Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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