Service Coordinator

Service Coordinator

We are in search of a Service Coordinator to join our growing team. This role will be responsible for coordinating planned maintenance schedules, equipment pickups and deliveries and dispatches service calls. In addition, the position will be responsible for maintaining the equipment repair scheduling, quoting per customer requests and obtaining warranty repair pre-approval.

Responsibilities Include :

• Responsible for equipment repair write up for both pickup and delivery
• Manage pending shop repairs, quoting, converting orders, invoicing and pickup / delivery of repair equipment
• Communicates with customers to obtain details of repair complaints, parts needed, estimates of costs and completion of repairs
• Works with vendors and service department managers to obtain warranty repair pre-approvals, follow up that all paperwork is submitted properly and is credited on time
• Pick parts nightly for service orders
• Receives incoming parts into system
• Working with the Sales Representatives and customers face to face
• Follows up on outstanding parts, communicates any questions, back orders or delays to customers
• Additional duties or special projects as assigned.

The Ideal Candidate Will Have :

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change, and we reach higher. Join us and see what the BUZZ is about!

BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and / or any other characteristic protected by law. We also provide reasonable accommodation to applicants and employees with disabilities.