Job Description :
Weekend Admission Coordinator
About the Position :
The Admissions Coordinator is responsible for managing the admission process for new residents or patients at the facility. This includes handling paperwork, verifying insurance, and ensuring a smooth transition into care. The coordinator works closely with families, healthcare providers, and internal teams to ensure everything is in order before the resident arrives.
Responsibilities
- Greet and welcome guests / visitors, direct them to the appropriate person or office, and maintain a clean and organized reception area.
- Manage calendars, schedule appointments and meetings.
- Manage all steps involved in admitting new residents, ensuring necessary forms are completed and insurance or payment details are verified.
- Communicate with families, doctors, and insurance companies to confirm all admission details.
- Ensure required documentation, including medical records and consent forms, are completed and filed correctly.
- Maintain accurate records of all admissions.
- Serve as the main contact for families and patients, answering questions and providing information about the facility.
- Work with the clinical team to ensure a resident's care plan is ready before their arrival.
- Provide customer service and support to families during the admission process, ensuring they feel informed and welcomed.
- Collaborate with facility staff, including nursing and therapy teams, to ensure proper care for new residents.
Qualifications
High school diploma or equivalent required; some college education or background in a related field preferred.Previous experience in healthcare, customer service, or administrative roles is desired.Experience in a nursing home or healthcare setting is a plus.Strong communication and organizational skills are essential.Familiarity with insurance verification and healthcare paperwork is preferred.Comfortable using office software or healthcare systems.