Ophthalmic Receptionist

Job Description

Job Description

Description :

Our Culture : Why work with us?

At the heart of our organization is our people. We’re driven by a shared mission to serve others and make a meaningful impact in our community. Our team is passionate, dedicated, and supportive, creating a workplace where collaboration and service thrive. We reward this commitment with a comprehensive benefits package, including career development opportunities, paid time off, loan repayment programs and the chance to make a difference in the lives of those in western Massachusetts. Join us in helping our community thrive!

Our Mission :

Our mission is to create access to high quality integrated health care and promote well-being for individuals, families, and our communities. As a Federally Qualified Health Center with a focus on integrated, primary care, we believe that every human has the right to access whole health. We have locations in Amherst, Huntington, and Worthington, as well as a school-based health center at Gateway Regional Middle / High School in Huntington.

A day in the life of this role :

In this highly visible role, the Ophthalmic Receptionist will serve as the first point of contact for patients and visitors in the Optometry Department. The receptionist manages front desk operations, appointment scheduling, patient registration, and coordination of prescription eyewear orders using optical vendor systems. This role supports optical services by assisting patients with frame selection, entering and tracking eyeglass orders, and ensuring timely delivery and communication with patients regarding their eyewear.

What's in it for you :

Teamwork : Your independent work ethic will be recognized and valued, while your contributions as a collaborative and respectful team player will be celebrated.

Growth : HCHC is committed to your professional development, offering support and resources to expand your skills and deepen your understanding of providing high-quality, integrated care.

Impact : This position allows you to make a direct impact on the health and well-being of your friends, neighbors, and the entire community.

Benefits : Enjoy comprehensive benefits starting on day one, including health insurance, dental and vision coverage, paid vacation, personal and sick time, retirement plan with employer match, career development opportunities, and much more!

Requirements :

What we need from you :

• High school diploma or equivalent
• Experience in a Medical or Optometry office preferred
• Computer experience / skills required; Epic EMR experience preferred
• Customer service skills
• Ability to maintain strict confidentiality of patient information in accordance with HIPAA

Competencies and Attributes :

Location : Huntington, MA

Hours : Part-Time, 25 hours / week

Typical Schedule : Mon : 10-3

Tue : 8-5

Wed : 10-3

Thur : 10-3

Fri : Off / occasional coverage as needed

Pay Range : $19.50-$22 / hour