Host / Hostess

Job Description

Job Description

Located in the heart of downtown Versailles, Kentucky the Aldenberg Hotel will bring an elegant white tablecloth steakhouse to life with a new and exciting hospitality group where we will pride ourselves in exquisitely refined classic American steakhouse fare. We are looking for eager and professional applicants to add to our growing team.

Silk's Steakhouse in Versailles is looking for the Host with the most. Positive attitudes and warm welcoming individuals are encouraged to apply. Previous hosting is desired, but not required.

Key Responsibilities :

• Seating Guests :

Efficiently seat guests at designated tables, considering group size, preferences, and server sections.

Maintain and manage the waitlist, providing accurate wait times and notifying guests when tables are available.

Answer phone calls, address guest inquiries, and provide information about the menu, specials, and restaurant policies.

Ensure the front-of-house area, including the entrance, waiting area, and tables, are clean and organized.

Assist other staff members as needed, such as clearing tables, restocking condiments, or folding silverware.

Address guest complaints or issues in a professional and timely manner.

Familiarize yourself with the menu and be able to answer questions about dishes and dietary options.

Skills and Qualifications :

Physical Requirements :

Work collaboratively with servers and other staff to ensure smooth operations and a positive guest experience.

Warmly greet guests as they enter, creating a positive and welcoming atmosphere.

Take reservations over the phone, online, or in person, and ensure accurate record-keeping.

Hosts spend a significant portion of their shift standing at the host stand, greeting guests, and walking around the dining area to seat people or assist with other tasks.

Hosts may need to bend or stoop to retrieve items or assist with cleaning, and may occasionally lift light objects like trays or small boxes.

The ability to maintain balance while walking and moving around a busy dining area, especially when dealing with potential obstacles or navigating uneven surfaces, is important.

Benefits :

Equal Opportunity Employment

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the organizations comply with applicable state and local laws governing nondiscrimination in employment in every location in which it has operations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and compensation.

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