Case & Contract Management Services Associate

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Case & Contract Management Services Associate

Hybrid | Warren, MI

Monday - Friday, 8 : 00 AM - 6 : 00 PM

Hybrid Schedule : In-office work is typically required two days per week

Pay : $21 / hour - please note this rate may be below your state's minimum wage. Consider this when applying.

About the Role :

Join a team that supports one of the world's most recognized automotive brands! As a Case & Contract Management Services Associate , you'll play a vital role in supporting legal and warranty teams by conducting key term searches, reviewing case materials, and managing documentation requests. This role combines legal research, contract support, and client service, making it perfect for someone with a paralegal background.

A typical day may include researching and retrieving documents from multiple databases, preparing deliverables for client review, providing updates, and participating in team meetings. You'll also support breach-of-warranty requests, compile case documentation, and contribute to overall project coordination to ensure timely, accurate case resolution.

This opportunity is perfect for professionals who are organized, detail-oriented, and value both independence and teamwork.

Requirements :

We're looking for individuals who are thorough, communicative, and eager to contribute to a fast-paced, collaborative environment. To succeed in this role, you should have :

Bachelor's degree in any field required

Paralegal certificate required (unless degree is in Paralegal Studies)

1-2 years industry experience (automotive experience preferred)

Excellent organizational, time management, and multitasking abilities

Excellent written and verbal communication skills

Proficiency in Microsoft Office

Ability to conduct research and analyze information with accuracy

Strong critical thinking and problem-solving skills

Successful completion of background check requirements

Remote / Hybrid Requirements :

We are currently NOT hiring in the following geographies, including but not limited to : States : AK, CA, HI, MA, IL, MT & NY Metro Areas : MN - Minneapolis, IL - Chicago, NY - New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC

Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)

Must have the ability to connect with an ethernet cable to a modem / router

Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated pay rate for this role is $21.00 per hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants : People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded : click here to access or download the form () . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy () .