Computer Technician Nf-3

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines their families and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel civilian employees contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

Performs a variety of direct user support tasks such as installing computer hardware and communication devices and software programs on new or ready for use computer equipment to ensure system is functional and meets end-users requirements. Performs system and application software upgrades. Participates with supervisor to diagnose and correct errors in logic and coding and to ensure prescribed systems standards and procedures are maintenance of directives pertaining to assigned information system. Assists supervisor in updating internal data collection process.

Assist supervisor in application reviews of MCCS operations including field assessment studies on specialty programs issued by Marine and Family Programs and Semper Fit Divisions. On assigned portions of projects conducts preliminary analysis and assembles data for use in recommending modifications to ensure responsive product results. Assists in implementing system security measures to safeguard information in system files against accident or unauthorized modification destruction or disclosure.

Performs first echelon assistance to end-users requiring RDP assistance in resolving difficulties through on-site troubleshooting (i.e. personal skills / experience diagnostics of utilities applications hardware modification repair etc.). Trains end-users on newly installed software programs with responsibility for establishing training schedule disseminating training information to activity coordinators training and other ADP counterparts. Assists with network related requirements specifications and implementation to include basic network operations / installation / set-up and troubleshooting. Installs and tests software and hardware to include workstations and servers to ensure the system is functional and meets performance requirements. Monitors operability of network resources (file service print service e-mail bridges etc.).

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers smiles and makes eye questions to determine verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems arise.

Adheres to safety regulations and required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards and any injury occupational illness and / or property damage resulting from workplace mishaps to the immediate supervisor.

Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.

Requirements

Conditions of employment

• See Duties and Qualifications

EVALUATIONS : Qualifications

A minimum of three years progressive technical experience which demonstrates working knowledge of PC mini-digital and / or LAN operating systems; broad knowledge of data sources data flow and system interactions; knowledge of established hardware and software testing methods and experience with various types of wiring and connectivity standards. Ability to communicate orally and in writing. This is a white-collar position where occasional lifting up to 20 lbs. may be required.

Due to the nature of work in this position the incumbent may serve in an on call duty status outside of normal work hours that includes : remaining in a reasonable call back radius carrying a cell phone or pager or regularly checking email to respond to emergencies; remaining in a state of readiness to perform work with limitations on pursuing outside leisure activities and / or reporting to a designated post of duty to be ready to or to perform work. Must be able to obtain and maintain a secret clearance.

Additional information

GENERAL INFORMATION : Applicants are assured of equal consideration regardless of race age color religion national origin sex GINA political affiliationmembership or non-membership in an employee organization marital status physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review : part of the employment process Human Resources Division may obtain a Criminal Record Check and / or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).For all positions requiring access to firearms or ammunition the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760 Qualification to Possess Firearms or Ammunition before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents :

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees whether on or off duty cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace and Marines sailors and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request / statement (may be obtained from the MCCS Human Resources Office) and present ID card with TA stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to :

Stability of Federal Civilian Service

People with passion for doing work that matters

Quality of Work Life Balance

Competitive Pay

Comprehensive Benefit Packages

Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Experience :

IC

Key Skills

AutoCAD 3D,Drupal,Interior,AC Maintenance,Biotech,Arbitration

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 61000 - 61000