Claims Research Specialist - State National

Claims Processor

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! Responsible for obtaining, researching and compiling information on claims filed for settlement. Ensures files are accurate and complete before sending to claims adjuster. Designated as point of contact to borrowers, clients and various vendors for claims that have been filed.

Essential Functions :

Answer and respond to telephone inquiries from clients and borrowers

Request status updates from vendors (i.e. appraisers, skip-tracers)

Obtain missing information on files by contacting appropriate contact via phone, fax or email

Ensure files have required information and documentation before going to the adjuster

Assist borrowers, providers, and clients with problems or questions regarding their claims and / or policies

Document files with pertinent information

Additional Responsibilities :

Responsible for complying with state laws, policies and company procedures

Other duties as assigned or required

Qualifications : Knowledge :

• Knowledge of claims processing required
• Knowledge of Collateral Protection Insurance helpful
• Insurtrak knowledge helpful

Skills :

Experience / Education :

Work Conditions :

Other (customer contact or access to confidential information) :

US Work Authorization :

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Markel Group (NYSE MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We're all about people | We win together | We strive for better

We enjoy the everyday | We think further

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.