Logistics Operations Team Lead

A company is looking for a Logistics Operations Team Lead - Fine Art Shipping.

Key Responsibilities

Manage team coordination, performance monitoring, recruitment, onboarding, and training

Oversee team performance metrics such as revenue, lead time, margin, and customer satisfaction

Control transportation processes including client communication, pickup, packaging, freight, and delivery

Required Qualifications

Experience managing a team of 5+ logistics and customer care coordinators

Familiarity with multimodal freight forwarding from pickup to delivery

Client-oriented with experience in handling demanding customer requests

Proactive attitude with a desire to improve operational processes

Willingness to remain operationally involved in daily tasks