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Salesforce Solution Lead

Salesforce Solution Lead

Navy MutualArlington, VA, United States
3 days ago
Job type
  • Full-time
Job description

We're seeking a strategic and hands-on Salesforce Solution Lead to drive innovation, integration, and optimization across our Salesforce platform. This is a high-impact role that collaborates across departments to deliver scalable solutions that enhance business processes and member experiences.

What You'll Do :

  • Own and evolve the Salesforce roadmap , aligning platform capabilities with business goals.
  • Collaborate with stakeholders to define product requirements, develop user stories, and manage a prioritized backlog using Jira and Confluence .
  • Lead integration efforts across business units and vendors, ensuring seamless workflows and data integrity.
  • Champion Agile methodologies , driving sprint planning, backlog grooming, and iterative delivery.
  • Monitor and optimize platform performance, ensuring quality releases and proactive issue resolution.
  • Partner with the Security team to uphold data protection and compliance standards.
  • Manage vendor contracts, budgets, and project timelines to ensure successful delivery.
  • Continuously engage with end-users to identify opportunities for improvement and innovation.

What You Bring :

  • Bachelor's or Master's degree in Business, IT, Systems Engineering, or related field.
  • 5+ years of experience with Salesforce as a Certified Administrator, Sales Cloud Consultant, Service Cloud Consultant, Scrum Master, or Product Owner.
  • Proven expertise in Agile / Scrum , product management, and tools like Jira and Confluence .
  • Strong analytical and documentation skills with a keen eye for detail.
  • Experience with financial services systems ; life insurance policy administration is a plus.
  • Knowledge of UX / UI design , data architecture, and API development.
  • Excellent communication and stakeholder management skills.
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    Salesforce Lead • Arlington, VA, United States

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