Produce Manager

Produce Department Manager

Location Address : 365 South Cedar Crest Blvd

Job Description : The associate is responsible for the functions below, in addition to other duties as assigned :

• Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
• Takes customer orders over the phone or in person at the store with a pleasant and positive attitude. Determines what the customer is looking for in terms of size and appearance. Creates the finished product in a timely fashion.
• Schedules all produce associates, oversees and participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department. Participates in associate annual performance reviews and new hire interviews. Utilizes the Learning Management System (LMS) current and new associates.
• Develops and implements localized merchandising plans, sets up and creates displays for new or seasonal items to drive sales. Develops and maintains communications with other departments and store manager in order to devise cross merchandising plans, to meet financial objectives. Monitors competitor activity concerning merchandising, pricing, quality, and comparison signage.
• Prepares, maintains and tracks records concerning inventories to calculate gross monthly profits according to company guidelines. Maintains associate department records and reports on all important matters including associate performance and discipline, sales, future plans, etc.
• Checks and verifies all department deliveries and invoices to ensure accurate billing. May help unload merchandise and transport to sales floor or storage area. Enforces and follows department practices regarding receiving, dating and restocking to ensure product rotation. Monitors product quality and freshness. Breaks down deliveries.
• Controls department expenses by improving operations and efficiencies, controls labor costs and reduces losses due to damages, spoiled product and shrink. Ensures associates correctly follow company recipes for prepared products. Maintains freshness by properly removing and recording out of code products. Completes required product logs.
• Keeps produce department well stocked and appealing to meet customer demands. Smiles and greets customers, answers customer questions, handles special requests such as filling orders for fruit baskets and resolves customer concerns promptly in a polite and professional manner.
• Unpacks cartons and crates of merchandise, cleans and trims produce, stocks area with new merchandise. Ensures merchandise is in saleable condition which requires rotating stock to ensure freshness. Ensures that product has been properly priced with correct signage. Maintains salad bar and cut fruit / vegetable as needed. Assists in building attractive displays. Accurately completes necessary product logs. Handles spoiled and damaged product, new items and discontinued items accordingly to company policy.
• Maintains backroom and receiving area security and organization by promoting 5S procedures responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
• May assist with baling cardboard or other related duties if properly trained. Training provided.
• Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

Supervisory Responsibilities : Supervises all associates in the department. May also oversee the Floral department in select stores. Specific number of associates depend upon store volume.

Qualification Requirements : To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and / or abilities required :