Senior Product Manager For Hyper-personalization
As the Senior Product Manager for Hyper-personalization, you will be responsible for :
- Formulating the vision and value proposition for the personalization platform.
- Guiding the platform product strategy and roadmap through research and analysis.
- Collaborating with business stakeholders to inform use case strategy.
- Contributing to people / process enablement and outcome measurement within the client experience.
- Leading cross-functional teams to ensure alignment and execution.
- Implementing audience segmentation and engagement strategies.
- Integrating data, AI / ML, experimentation, and analytics into the personalization platform.
- Collaborating with technology architecture and development teams to ensure seamless integration of personalization features, including MarTech.
- Integrating growth strategies with positive investment behavior and account health opportunities; partnering with Marketing and CDAO to formulate approach across the client experience.
- Influencing and storytelling to communicate the vision and impact of Hyper-personalization initiatives to executive leadership.
- Ensuring governance and compliance in platform operations.
- Defining strategies and contributing to annual planning to achieve business objectives.
Qualifications
The ideal candidate will have :
Proven experience in cross-functional leadership and strategic thinking.Strong collaboration skills across various divisions and organizations.Executive presence and the ability to influence and communicate effectively.Strong understanding in AI / ML, analytics, and technology architecture, including MarTech.Ability to manage complex programs and engage deeply with stakeholders.Comfort with ambiguity and the ability to make informed decisions.Business acumen to define strategies and inform annual planning.Career Growth
This role offers significant potential for career growth, including :
Opportunity to shape the future of Hyper-personalization in Personal Investor and Vanguard.Exposure to executive leadership and strategic decision-making.Ability to drive impactful initiatives that enhance customer engagement and business growth.Development of expertise in cutting-edge AI / ML and marketing technology platforms.Expansion of cross-functional leadership and collaboration skills.Contribution to the overall business strategy and annual planning.Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a missionwe're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.