Lead Teller (Olney, MD)

Lead Teller (Olney, MD)

This position is responsible for coaching, scheduling, and supervising all Tellers within a branch, in addition to providing a best in class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals.

Position Accountabilities :

• Provide excellent customer experience
• Perform basic customer and cash transactions
• Balance cash each day
• Identify referral opportunities to contribute to branch goals
• Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA / AML Policy and Procedures
• Identify risk and escalate concerns through proper channels
• Manage branch cash expectations including ATM servicing
• Supervise, coach, and train all Tellers within the branch to meet goals
• Assist Branch Manager with performance development of Tellers
• Analyze operating reports and coach less senior Teammates accordingly
• Develop and maintain knowledge of bank products, services, including other lines of business
• Other duties as assigned

Organizational Relationship :

This position reports to the assigned leader of the branch.

Position Qualifications :

Education & Experience :

Knowledge & Skills :

We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.