Customer Success Representative

A company is looking for a Customer Success Representative to provide expert support in a fully remote environment.

Key Responsibilities

Handle moderate to high volume of inbound overflow calls from families nationwide

Provide consistent, accurate, and efficient processing of orders and applications

Guide customers through program guidelines and technical processes across multiple states and program types

Required Qualifications

Must be a U.S. citizen; open to applicants from all states

Experience with school choice, ESA, or related programs preferred, but not required

College degree preferred; High School diploma or equivalent required

Dedicated workspace with minimal background noise during calls and online meetings

High-speed internet connection with reliable Wi-Fi