Customer Service Agent - Return Lane

Customer Service Agent

The National / Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent working in the Return Lane. This position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return / Handheld position will provide professional, knowledgeable, and courteous service while accurately completing all transactions.

This position pays $17.50 / hour with the opportunity to earn monthly incentive pay bonuses up to $1,000 / month, and is located at the Roanoke - Blacksburg Regional Airport at 5202 Aviation Dr. NW, Roanoke, VA 24012.

We offer :

• Paid Time Off, starting with 13 days off in your first year
• 6 Paid Holidays & 1 paid volunteer day per year
• Annual merit increases based on performance
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Employee discounts on car rentals, car purchases and much more!
• 401(k) retirement plan with company match and profit sharing
• Training and development

The schedule for this position is : Sunday, Friday, Saturday from 7 : 00am-4 : 00pm and Monday, Thursday from 9 : 00am-6 : 00pm

Responsibilities

Equal Opportunity Employer / Disability / Veterans

Qualifications