L3 DC Tech - B Side Day

Job Overview : Microsoft is seeking a skilled Level 3 Data Center Technician to join its IT team. This role is ideal for candidates with strong experience in data center operations, server installations, and network infrastructure.

The technician will be responsible for maintaining IT systems, performing break-fix tasks, and ensuring uninterrupted access to network services. GPU deployment experience in a hyperscale environment is highly valued.

Key Responsibilities

• Perform Level 1 and Level 2 tasks as needed, including server and switch movement, inspection, installation, and cabling.
• Component installation (NIC, drives, memory).
• Firmware updates and IP configuration.
• Troubleshooting and break-fix support.
• Rack and stack temporary setups for remote configuration.
• Deploy and configure GPUs in servers.
• Manage and resolve ITSM tickets.
• Lead build activities and ensure alignment with data center standards.
• Provide documentation and daily updates using MS Office and customer tracking tools.
• Ensure compliance with safety protocols and operational standards.
• Support network admins with cabling, optics, and hardware replacements.
• Handle optical modules (SFPs, QSFPs) and clean fibers (SC, LC, MPO).
• Manage multiple projects under high-stress conditions.
• Travel as required.

Required Qualifications

Preferred Skills

Pay and Benefits : The pay range for this position is $30.00 - $30.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include medical, dental & vision, critical illness, accident, and hospital, 401(k) retirement plan, life insurance, short and long-term disability, health spending account, transportation benefits, employee assistance program, and time off / leave.

This is a fully onsite position in Mount Pleasant, WI. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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