Director of Operations

Director of Operations Location :

• Galesburg, MI (On-site) Department : Operations Leadership OuterFactor is building the most trusted brand in mobile accessories for business, government, healthcare, and education.
• Our customers depend on us to deliver consistency in product, in service, and in performance, every single time.
• That trust starts with how we operate.
• We’re looking for a Director of Operations to lead our end-to-end execution engine.
• From manufacturing and supply chain to logistics and fulfillment.
• This is a leadership role for a builder who thrives on structure, clarity, and measurable improvement.
• You’ll lead a team that turns disciplined process into customer trust.
• Why OuterFactor
• Paid Maternity and Paternity Leave
• 401K Match
• 4 Weeks PTO
• Comprehensive Benefits Package OuterFactor is built for enterprise.
• Our mission is to deliver mobile accessories that professionals trust in the most demanding environments.
• As Director of Operations , you’ll shape how reliability is built in our processes, our systems, and our people.
• This is your opportunity to define operational excellence at a company built for long-term impact.
• What You’ll Do Oversee daily operations across production, warehouse, and logistics functions.
• Lead and develop a high-performing team with clear roles, KPIs, and SOP discipline.
• Build operational systems that scale in scheduling, performance tracking, and resource planning.
• Partner with Supply Chain and Product Engineering to ensure on-time readiness for production and launch.

Own operational metrics :