Location : The Woolworth, 1520 Elm Street Ste 201, Dallas,TX 75201
About Us :
The Woolworth is a refined yet friendly gastrobar + cocktail bar in Downtown Dallas, offering American comfort cuisine with a modern twist. We take pride in providing "Guest First" exceptional service in a welcoming atmosphere.
Position Overview :
We are seeking a Senior Front of House Restaurant Manager with a proven track record in leading high-performing teams and delivering exceptional guest experiences. The ideal candidate will have extensive experience in front-of-house operations, a deep understanding of hospitality standards, and a proven track record of driving operational success in dynamic environments.
Key Responsibilities :
- Lead and mentor front-of-house staff, including servers, hosts, and bartenders, fostering a culture of excellence and accountability.
- Oversee daily operations, ensuring seamless service delivery and adherence to company standards.
- Collaborate with kitchen and bar teams to maintain efficient service flow and resolve any operational challenges.
- Implement and uphold health and safety regulations, ensuring a safe environment for both staff and guests.
- Monitor and manage inventory levels, placing orders as necessary to maintain stock.
- Handle guest inquiries and concerns promptly and professionally, striving to exceed expectations.
- Assist in budgeting and financial management, contributing to the establishment's profitability.
- Provide training and development opportunities for staff, promoting career growth within the company.
Qualifications :
Minimum of 3 years of experience in front-of-house management within the hospitality industry.Demonstrated leadership abilities with a focus on team development and operational efficiency.Strong communication and interpersonal skills, with the ability to interact effectively with staff and guests.In-depth knowledge of front-of-house operations, including reservations, seating, and guest services.Proficiency in point-of-sale systems and basic financial management.Ability to work flexible hours, including evenings, weekends, and holidays.Food Manager Certificate.Solminer Level 1 or higher (preferred).Proficiency with Resy and Toast.Long or Steady Tenureship at current or past position.What We Offer :
Competitive salary, bonus and benefits package.Opportunities for professional growth and advancement within a dynamic hospitality group.Supportive and collaborative work environment.Employee dining discounts and other perks.Active Local Ownership.