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Northeast Operations Manager

Northeast Operations Manager

Paradigm Oral SurgeryLincoln, Nebraska, US
18 hours ago
Job type
  • Full-time
Job description

Regional Operations Manager - Northeast

Location : Remote based out of PA, NJ, MA preferred, with up to 75% travel across the Northeast including Virginia, Delaware, Pennsylvania, New Jersey, Connecticut, Massachusetts, New Hampshire, and Maine.

Find out if this opportunity is a good fit by reading all of the information that follows below.

Position Highlights :

Paradigm Oral Health is seeking a dynamic and results-driven Regional Operations Manager to support our growing network of oral surgery practices throughout the Northeast. You will play a pivotal role in overseeing the patient experience, practice efficiency, regional growth and success of multiple oral surgery practices. Reporting to the Regional Director, this role is ideal for a strategic leader passionate about operational excellence, team development, and delivering exceptional patient care.

Role and Responsibilities :

  • Provide guidance and support to practice administrators and staff to optimize workflow, patient satisfaction, and overall productivity.
  • Monitor key performance indicators (KPIs) and financial performance. Take proactive measures to address any areas for improvement.
  • Lead and manage the day-to-day operations of multiple oral surgery practices within the assigned region.
  • Develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency across all practices.
  • Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards.
  • Provide ongoing coaching, mentorship, and professional development opportunities to practice administrators and staff to foster a culture of excellence and continuous improvement.
  • Conduct performance evaluations and provide feedback to drive individual and team growth and development.
  • Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region.
  • Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices.
  • Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices.
  • Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance.
  • Recruit, hire, train, and develop top talent for key leadership and clinical positions within the region.
  • Performs other related duties as required

Qualifications :

  • 5+ years of experience in dental practice operations, including multi-site or regional leadership
  • Demonstrated success in driving operational performance and team development
  • Strong financial acumen, including experience with budgeting, revenue cycle management, and P&L management
  • Deep understanding of dental workflows, oral surgery procedures, and patient care standards in specialty practices
  • Thorough understanding of healthcare regulations, compliance requirements, and industry / market trends
  • Excellent communication, coaching, and team-building skills, with the ability to inspire and motivate teams towards common goals
  • Strategic thinker with the ability to manage both day-to-day operations and long-term initiatives
  • Proficiency in Practice Management Software systems and Microsoft Office Suite
  • Based in the Northeast and able to travel up to 75% within the assigned region
  • Experience specifically within oral surgery specialty practices is preferred
  • Background in scaling operations during periods of rapid growth
  • Experience with KPI tracking and the use of data analytics in decision-making
  • Bachelor’s or advanced degree in business, healthcare administration, or related field
  • Who We Are :

    Paradigm Oral Health is dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. Our vision is global leadership in oral health, focusing on outstanding patient experiences and industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance. Our goal is to empower employees to deliver excellent patient care and build strong relationships with referring dentists.

    What We Offer :

    We prioritize your personal and professional well–being, covering aspects from health to financial and social welfare.

  • Health, Dental, Vision, with HSA Option
  • Paid Life Insurance
  • Accident and Hospital Indemnity Insurance
  • Paid Time Off and Sick Leave
  • 401k with Company Match
  • Short / Long Term Disability
  • Employee Assistance Program
  • National Discount and Rewards Marketplace
  • Paid Parental Leave
  • Compensation details : 110000 Yearly Salary

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