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Information Technology Manager
Information Technology ManagerKwik Trip, Inc. • La Crosse, WI, US
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Information Technology Manager

Information Technology Manager

Kwik Trip, Inc. • La Crosse, WI, US
4 days ago
Job type
  • Full-time
Job description

IT Audio Visual and Collaboration Services Manager

Base pay range : $83,954.26 / yr - $125,931.26 / yr

What You'll Do

  • Lead & Inspire : Mentor and develop a high-performing team delivering reliable AV and collaboration solutions.
  • Strategize & Innovate : Drive initiatives that support hybrid work, improve conferencing experiences, and enable automation and self-service.
  • Manage Systems : Oversee deployment, configuration, and lifecycle management of AV technologies, including conference room automation, digital signage, and control systems.
  • Optimize Platforms : Ensure optimal performance and adoption of enterprise collaboration tools such as Microsoft Teams, SharePoint, and Zoom.
  • Set Standards : Develop and enforce best practices for AV and collaboration technologies across the enterprise.
  • Collaborate : Partner with cross-functional teams to identify pain points and deliver solutions that improve coworker experience.
  • Knowledge Sharing : Oversee creation of training materials, user guides, and knowledge base articles to empower users.
  • Budget & Metrics : Manage procurement, budgeting, and performance metrics to ensure quality and cost-effectiveness.
  • Continuous Growth : Foster skill development and career progression for team members.

What We're Looking For

  • Bachelor's degree in IT or related field (or equivalent experience)
  • 5+ years leading teams in AV, conferencing, or collaboration technology environments
  • Conference room technologies such as Crestron, DTEN, QSC, or Dante
  • Microsoft 365 administration
  • Familiarity with AV networking, control systems, and integration with enterprise IT infrastructure
  • Proven ability to manage complex projects and cross-functional initiatives
  • Strong analytical, documentation, and communication skills
  • Excellent leadership and team development abilities
  • Bonus Points For

  • ITIL Certification
  • Experience with ServiceNow or similar ITSM platforms
  • Work Schedule

    Monday-Friday, daytime hours. Occasional weekend or after-hours work may be required.

    Seniority Level

    Mid-Senior level

    Employment Type

    Full-time

    Job Function

    Information Technology

    Industries

    Retail

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    Information Technology Manager • La Crosse, WI, US

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