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Staff Technical Program Manager
Staff Technical Program ManagerServiceNow • Austin, Texas, USA
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Staff Technical Program Manager

Staff Technical Program Manager

ServiceNow • Austin, Texas, USA
30+ days ago
Job type
  • Full-time
Job description

Team & Role

At ServiceNow we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. We are Design advocates who are responsible for leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences. Design Program Managers are creative problem solvers and team leaders by nature dedicated to building impactful relationships improving team cohesion and creating efficiencies in the design process.

Learn more about our team here you get to do in this role :

  • Youll identify problems other missed make reasoned decisions with imperfect or ambiguous information and be proactive in identifying the best path forward
  • Advocate and champion design thinking and methodologies throughout the product development lifecycle.
  • Work on new complex high-priority initiatives while remaining flexible and meeting tight deadlines
  • Apply your breadth of experience to model prototype and iterate on our existing solutions

Qualifications :

Preferred Qualifications :

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
  • 8 years of project / program management experience in mid / large size companies ideally on a design team
  • Leads (or significantly contributes to) large cross-functional initiatives and creates successful outcomes
  • Acts as a change ambassador by promoting and communicating new ideas to propel innovative and scalable solutions across our organization.
  • Communicates with candor and empathy while sharing learnings from individual and team experiences to drive continual improvement for self and others
  • Experience working on and managing large projects or programs with cross-functional teams.
  • Deliver solutions and strategies while mitigating or removing obstacles.
  • Experience utilizing software to keep projects organized track metrics and report on progress.
  • Additional Information :

    Work Personas

    We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

    Equal Opportunity Employer

    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

    Accommodations

    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

    Export Control Regulations

    For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

    From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

    Remote Work : Yes

    Employment Type : Full-time

    Key Skills

    ICT,ASP.NET,Gas,Field

    Experience : years

    Vacancy : 1

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    Technical Program Manager • Austin, Texas, USA

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