Compliance Testing Manager
At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program it's about creating a culture of compliance that will cascade throughout the organization.
The Compliance Quality Assurance (US) team is responsible for providing independent quality assurance of compliance risk through the execution of reviews. These reviews assess whether Risk Owners and Oversight functions are complying with established policies, standards and procedures. The Compliance Quality Assurance Manager (US) will execute these reviews and / or perform peer reviews.
This role will play a key role in providing strategic guidance that reshapes Compliance's structures and processes. We're counted on to provide recommendations to enhance operational performance, foster meaningful process improvements and ensure adherence to internal policies, standards and procedures. Here, each team member has a chance to make a tangible impact both in day-to-day operations and in the design of a future-focused Compliance Quality Assurance function. This is not just about implementing a new program it's about creating a culture of compliance that will cascade throughout the organization.
The Compliance Testing Manager is responsible for planning and overseeing independent Compliance testing completed by specialists. May execute some independent testing as applicable. This role provides subject matter expertise on Compliance controls / processes and is responsible for leading all phases of the assigned testing engagement.
Depth & Scope :
- Works independently and be accountable for acting as a lead in executing engagements and provides work direction to others on those engagements
- Considered subject matter expert in Compliance testing methodologies
- Provides subject matter expertise and / or guidance to various stakeholders and team members
- Advanced knowledge of external competition, industry and / or market trends in relation to own function / business
- Scope of role may have enterprise impact
- Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and / or the integration of cross functional processes within own area of expertise
- Independently performs concurrent multiple reviews and related tasks from end to end
- May act as highest point of team escalation for resolution and provides direction to resolve issues or escalates
Education & Experience :
Undergraduate degree or equivalent work experience7+ years of experienceDesired Skills & Experience :
CPA, CIA, CFE, CRCM or equivalent a plus8+ years of internal audit, testing and / or quality assurance experienceKnowledge of financial institution laws / regulations, strategies and risk management / compliance programsPossesses and demonstrates expertise in the advisory of policy, change management, project management and operationsSkilled in using computer applications including MS Office suite, with a focus on Excel and PowerPointHigh personal and professional integrity and standards to advance TD's vision and protect the brandStrategic critical thinker : has excellent judgment, achieves the right risk / reward balanceDelivers on objectives, focuses on what matters and can work across silos to build effective working relationshipsClear and concise verbal and written communication skillsCustomer Accountabilities :
Executes and manages testing activities in accordance with established standards and strategic direction to achieve completion within target timelinesExecutes follow-up on findings raised from testing engagements in accordance with established standardsConducts skilled analytical research and analysis as part of testing engagement and initiativesUnderstands risk identification, risk analysis, and risk mitigation according to regulatory requirements and best business practicesDevelops strong relationships and works collaboratively with key partnersOversees / leads the testing engagement, including communications and the reporting processesProvides subject matter expertise and / or input to projects / initiatives as a representative for area of specializationProactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate staff to resolveShareholder Accountabilities :
Prioritizes and manages workload to deliver quality results and meet testing timelinesContributes to the review of internal processes and activities and assists in identifying potential opportunities to improve operational efficiencies for area of responsibilityAdheres to internal policies / procedures, enterprise frameworks and methodologies and applicable regulatory guidelinesClearly and concisely documents research as required to understand requirements specific to an engagementProtects the interests of the organization identifies and manages risks, and escalates non-standard, high risk transactions / activities as necessaryApplies subject matter expertise in the discipline, provides guidance, assistance, and direction to othersActively manages relationships within and across various business lines, corporate and / or control functions, and drives alignment with enterprise and / or regulatory requirementsAssesses / identifies key issues and escalates to appropriate levels and relevant stakeholders where requiredParticipates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situationsKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the BankMaintains a culture of risk management and control, supported by effective processes in alignment with risk appetiteEmployee / Team Accountabilities :
Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues / points of interestProvides thought leadership and / or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unitKeeps current on emerging trends / developments and grows knowledge of the business, related tools and techniquesParticipates in personal performance management and development activities, including cross training within own teamKeeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activitiesContributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practicesLeads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationshipsContributes to a fair, positive and equitable environment that supports a diverse workforceActs as a brand ambassador for your business area / function and the bank, both internally and / or externallyPhysical Requirements :
Domestic Travel OccasionalInternational Travel NeverPerforming sedentary work ContinuousPerforming multiple tasks ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds OccasionalSitting ContinuousStanding OccasionalWalking OccasionalMoving safely in confined spaces OccasionalLifting / Carrying (under 25 lbs.) OccasionalLifting / Carrying (over 25 lbs.) NeverSquatting OccasionalBending OccasionalKneeling NeverCrawling NeverClimbing NeverReaching overhead NeverReaching forward OccasionalPushing NeverPulling NeverTwisting NeverConcentrating for long periods of time ContinuousApplying common sense to deal with problems involving standardized situations ContinuousReading, writing and comprehending instructions