Warranty Administrator

Job Description

Job Description

Warranty Administrator

Join Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people, and the bottom line.

Position Summary

The Warranty Administrator will report directly to the National Service director and support both internal and external Warranty repair claims. The Warranty Administrator will collaborate with the entire Service team in addition to Orange EV customers to ensure that Warranty repairs are correctly submitted, processed, and paid.

Position Responsibilities

• Review, correct, apply labor codes, and submit all Warranty Service Tickets
• Set internal processes and train Technicians, Supervisors how to properly populate Service Ticket fields
• Help to develop external processes and training for third parties and customers submitting Warranty claims
• Maintain asset Warranty schedule for the entire fleet
• Own reporting of Warranty claim data
• Lead the Service Data Tracking tool management, issue resolution, and new feature request

Position Qualifications

Ideal Candidates Will Also Have

Orange EV is an Equal Opportunity Employer and seek diversity in candidates for employment.

EEO Employer W / M / Vet / Disabled / Sexual Orientation / Gender Identity