Drop Team Supervisor

Position Purpose :

To provide an accurate and efficient count of daily revenues for the casino.

Knowledge, Skills, and Abilities :

• Hire, train, develop, and discipline personnel as needed to manage a productive and efficient drop team.
• Forecast personnel needs based on historic, seasonal, and events in order to maintain adequate staffing levels.
• Open gaming machines and remove cash canisters, replace them with empty cans, and lock machine doors.
• Place all cash canisters on a cart and move it to the soft count room.
• Ensure an efficient and accurate count of revenue.
• Prepare soft count paperwork and verify accuracy with another team member.
• Ensure that all drop and count duties are performed in compliance with gaming regulations and internal controls.
• Inspect and ensure that bill acceptor canisters are properly numbered.
• Rotate job duties to ensure that all members become proficient in all drop and soft count processes.
• Participate in the soft count processes no more than 3 consecutive days.
• Become familiar with casino events and promotions in order to accurately inform guests.
• Execute payroll and performance management responsibilities as required.
• Ensure compliance with Title 31 reporting requirements.
• Become familiar with casino events and promotions in order to inform guests.
• Perform other duties as assigned.

Education / Qualifications :

Licensing :

Work Requirements :

Requires problem solving skills, and the ability to communicate effectively. Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.