Talent.com
NSO (Apprentice)
NSO (Apprentice)Disabled American Veterans • Seattle, WA, US
NSO (Apprentice)

NSO (Apprentice)

Disabled American Veterans • Seattle, WA, US
24 days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Department/Location:

Service/ NSO Offices “Nationwide”

Job Title:

National Service Officer Apprentice

Reports To:

NSO Supervisor

Salary Grade:

Grade 10

($20.18 - $31.39/hour)

Type of position:

ý Full-time o Part-time

Hours: 40 hr/week

o Exempt ý Nonexempt

Job Summary: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

This position encompasses the initial training period to achieve the designation of National Service Officer (NSO). The NSO Apprentice will study and train (via DAV’s on-the-job training program) to act as a representative for individual veterans (and their families) pursuing disability claims and other benefits from the United States Department of Veterans Affairs and, on occasion, other government entities.

Essential Functions:

  • Acquire and maintain knowledge of all laws and regulations pertaining to veterans benefits through regular review of the Code of Federal Regulations and other publications and, where appropriate, decisions of the United States Court of Appeals for Veterans Claims.
  • Learn how to conduct detailed interviews of veterans to elicit information so that all potential benefits can be identified.
  • Review service records and other pertinent data, including medical records, to identify and/or assess validity of claims and potential claims.
  • Learn to determine whether additional evidence may be needed to support a particular claim; provide advice to veteran concerning same.
  • Learn to determine the risks and benefits of filing a particular claim.
  • Learn to assess whether the evidentiary support available for a given claim meets the requirements of 38 CFR § 14.633, which incorporates the rule on “frivolous claims” as adopted by the American Bar Association in Model Rule 3.1.
  • Practice preparing all submissions required to initiate and advance the claim, including, without limitation, briefs and similar documents analyzing the application of appropriate regulations to the facts of a given case.
  • Practice monitoring the progress of a claim from submission to resolution, dealing with VA adjudicators as required to advance the claim and keeping the claimant advised of significant developments.
  • Learn to advise the claimant, where appropriate, of administrative and judicial appeal options for claims denied in whole or part and, when requested, provide the claimant with specific advice concerning likely bases of appeal (if any).
  • Practice representing claimants before military and VA hearing panels and boards, presenting evidence and legal argument and, as necessary, examining and cross-examining witnesses.
  • Learn to develop specific goals and plans to prioritize, organize, and accomplish clientele workload.
  • Communicate professionally and diplomatically with people inside/outside the organization.
  • Learn to recruit new DAV members to further support and enhance DAV’s mission of service.
  • Perform other administrative and outreach activities as directed by the office Supervisor.

Essential Skills and Experience:

  • High school diploma (or equivalent).
  • Must be found eligible and entitled to receive services through VA’s Vocational Rehabilitation and Employment Service under the established National Memorandum of Agreement containing DAV’s On-The-Job Training Program for National Service Officers except in situations where hiring a non-eligible candidate serves an important DAV business purpose.
  • Must be a member in good standing of the DAV.
  • Excellent communication skills.
  • General knowledge of legal and/or medical terminology preferred.
  • General understanding of business/administrative procedures and systems such as managing clientele files and records, cash ledgers, and quality customer service is helpful.
  • A valid motor vehicle driver’s license (other than motorcycle) is preferred.
  • Functional user of standard business computer, Microsoft Office software suite, and various computerized record systems/databases to retrieve automated veterans’ records.

Degree of Supervision:

  • Works under the direct and ongoing supervision of Supervisory National Service Officer and/or other personnel assigned to conduct training; Apprentice exercises no supervisory responsibilities.

Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical Demands: Job requires sitting up to eight hours a day and standing up to two to four hours a day. Body movement primarily in hand and arm functions associated with normal office activities. Hand and eye coordination, and hand dexterity is required for handwriting and keyboarding over prolonged periods of time. Requires occasional lifting and/or carrying of no more than 25 pounds, and bending, squatting, pushing and pulling.
  • Work Environment: The noise level in the work environment is usually minimal.
  • Position may require minimal travel for training (advance authorization from National Service Director required).
  • NSOs must be willing to relocate (nationwide) based on the needs of the DAV and provide written affirmation likewise.
Create a job alert for this search

NSO (Apprentice) • Seattle, WA, US

Similar jobs

Training Specialist

Tech DigitalSeattle, WA, United States
Full-time

Training Specialist, Instructional Design & Systems Training.Training Specialist, Instructional Design & Systems Training position is a full-time role.The primary focus for this role is to lead and...Show more

 • Promoted

HRSM Training Specialist - WA

ProSidian ConsultingSeattle, WA, United States
Full-time

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices.ProSidian services focus on t...Show more

 • Promoted

Field Service Technician Apprentice

Globe Machine ManufacturingTacoma, WA, USA
Full-time
Quick Apply

For over a century, Globe Machine Manufacturing Company has been at the forefront of delivering custom-engineered factory solutions for manufacturers in the building products, pulp & paper, and adv...Show more

Port Operations Intern

Government JobsTacoma, WA, United States
Full-time

Internship Opportunity at Port of Tacoma.This internship will assist the NWSA Operations team while gaining an introduction to and understanding of port operations.Tasks may include: participating ...Show more

 • Promoted

Part-Time FNP (ARNP) — No Weekends, Full Benefits

Overlake Medical Center & ClinicsBellevue, Washington, United States
Part-time

A healthcare provider in Washington seeks a Family Nurse Practitioner for its Primary Care Float Pool.This part-time role involves supporting multiple clinics with a flexible schedule of three 8-ho...Show more

 • Promoted

NDT Level 2

Safran Cabin Inc.Marysville, Washington, United States
Full-time
Quick Apply

Nondestructive examination of aircraft components made of metals, composites, ceramics, plastics, and other materials for internal and external structural defects, delaminations, corrosion, and moi...Show more

Travel Echo Tech - $2,252 to $2,517 per week in Everett, WA

AlliedTravelCareersEverett, WA, US
Full-time

AlliedTravelCareers is working with Prime Time Healthcare to find a qualified Echo Tech in Everett, Washington, 98201!.Now Hiring: Allied Healthcare Ultrasound Echo - Everett, WA.Contact us for Pay...Show more

 • Promoted

Shoreside Tankerman Apprentice, OTB

Centerline Logistics CorporationSeattle, WA, United States
Full-time

Responsible for the safe and efficient transfer of petroleum products between barges, ships, and facilities including completion of bills of lading and gauge reports.Create load/discharge plans for...Show more

 • Promoted

Aerospace Training Specialist

Net2Source (N2S)Everett, Washington, US
Full-time

Months (Potentential to get extended).Find out more about this role by reading the information below, then apply to be considered.Defines project scope and recommends deliverables, budget and resou...Show more

 • Promoted

Lead Pharmacy Technician

RANKOS STADIUM PHARMACY INCTacoma, WA, United States
Full-time

Thank you for your interest in the Compliance/Leadership Pharmacy Technician role at Rankos Stadium Pharmacy! We are looking for a great person to add to our team.Data entry, filling all prescripti...Show more

 • Promoted

Training Specialist

Omni InclusiveSeattle, WA, United States
Full-time

Training Specialist, Instructional Design & Systems Training.Training Specialist, Instructional Design & Systems Training position is a full-time role.The primary focus for this role is to lead and...Show more

 • Promoted

Stylist in Training / Apprentice Stylist

SupercutsEVERETT, WA, US
Full-time

Supercuts is one of the industry’s most recognized salon brands.We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those w...Show more

Principal - Silver Firs Elementary

Everett Public SchoolsEverett, WA, United States
Full-time

Administration-Certificated/Principal.All K-12 school districts, educational service districts, and charter schools participate in the Washington State Health Care Authority's SEBB Program that pro...Show more

 • Promoted

Oncology APRN: Clinician, Leader & Educator

WapaSeattle, Washington, United States
Full-time

A leading cancer treatment organization in Seattle seeks an Advanced Practice Registered Nurse (APRN) to enhance oncology nursing practice and improve patient care through evidence-based methods.Th...Show more

 • Promoted

Psych ARNP – Behavioral Health

EvergreenHealthKirkland, Washington, United States
Full-time

Overview Description Psych ARNP – Behavioral Health (Part Time -.Psychiatric provider to provide psychiatric assessments and medication management for our In-Home Mental Health (IHMH) program.All v...Show more

 • Promoted

Electrical Apprentice / Apprentice Electrician

Eco Electric & PlumbingSeattle, WA, US
Full-time
Quick Apply

Discover a career like no other at Eco Electric & Plumbing, the leading home service company in the Pacific Northwest!.Join us as a residential Apprentice Electrician and elevate your professional ...Show more

Training and Compliance Specialist - Part Time

Tacoma Community CollegeTacoma, WA, United States
Part-time

Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating, and camping...Show more

 • Promoted

Overnight Mobile Fueler (Apprentice 2) CDL Required - Kent, WA

BoosterKent, WA, United States
Full-time

Overnight Mobile Fueler (Apprentice 2) CDL Required - Kent, WA.Seattle Yard, Kent, WA 98031, USA.BOOSTER will help you obtain the endorsements.Booster enables the delivery of everything.Our drivers...Show more