Supervisor, Facilities ManagmentSafeRide Health • San Antonio, TX, US
Supervisor, Facilities Managment
SafeRide Health • San Antonio, TX, US
30+ days ago
Job type
- Full-time
Job descriptiono Lead, coach, and manage a team to achieve departmental goals and performance metrics. o Provide clear direction, regular feedback, and accountability to ensure high-quality work. o Candidate should have comfort with managing performance and having tough conversations when required. Utilize Quicksight and other tools to track performance metrics, monitor outreach efforts, and simple reports. Analyze data to identify trends, support decision-making, and improve processes. Collaborate with cross-functional departments to support provider relations, facilities operations, and organizational objectives. Identify opportunities to streamline workflows and enhance communication processes. Strong communication and relationship-building skills, with the ability to explain technical concepts to non-technical users. 3 years+ of experience making outbound calls and managing relationships, with supervisory or team lead responsibilities strongly preferred. Experience working in a medical providers office or a basic understanding of medical providers and how their organizations operate. Basic proficiency in Microsoft Excel (data tracking) or willingness to quickly learn and develop skills. Comfortable handling conflict and conducting direct conversations in a professional, respectful manner. Bachelors degree in Communications, Health, Business, or related field; equivalent experience considered. Competitive salary, annual bonus opportunities, and equity options Remote with flexible hours Comprehensive medical, dental, and vision insurance 401(k) with company match Generous PTO, paid company holidays, and paid parental leave Career growth and development opportunities in a mission-driven organization
Job Description
Job Description
Salary :
Were excited to share this opportunity with our internal team. This role is open to current SafeRide Health employees only.
Job Summary
We are seeking a Supervisor, Facilities Management to join our team and oversee key provider relations and operational support functions. This role will make a meaningful impact by establishing strong relationships with medical provider offices and working with facilities to ensure members and patients have seamless access to care. The individual will be responsible for making outbound calls to provider offices, managing and coaching a team, and supporting the adoption of the technology platform. The ideal candidate is detail-oriented, comfortable working with data, confident in leading others, and skilled at building strong professional relationships while addressing challenging situations directly.
Key Responsibilities
Provider Outreach & Engagement
- Make outbound calls to medical provider offices to provide updates, resolve issues, and strengthen relationships.
- Serve as a point of contact to explain Facilities portal technology, answer provider questions, and encourage adoption of tools.
- Troubleshoot provider challenges with professionalism and accuracy.
Team Supervision & Leadership
Operational & Data Support
Required Qualifications
Preferred Qualifications
Benefits
We offer a remote-first work environment, competitive compensation, and comprehensive benefits including :
SafeRide Summary
SafeRide Health is a technology and services company dedicated to reducing barriers to care by improving the delivery of non-emergency medical transportation to people across America. SafeRide employs proprietary technology, paired with a nationwide network of vetted transportation providers. This enables payers and health systems to intelligently deliver cost-effective, on-demand transportation, enhancing the patient experience in the process. SafeRide serves the largest Medicare Advantage, Medicaid, and provider programs in the country. Learn more at www.saferidehealth.com.
If you're ready to be an integral part of a team making a difference, SafeRide Health await
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Managment Supervisor • San Antonio, TX, US
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