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Service Engineer
Service EngineerIBA Worldwide • Hampton, VA, US
Service Engineer

Service Engineer

IBA Worldwide • Hampton, VA, US
1 day ago
Job type
  • Full-time
Job description

Overview

You play a key role in our mission to treat cancer patients. As an Electromechanical engineer, you are responsible for installation, calibration and commissioning activities on the Proton Therapy site, with a specific focus on the electromechanical equipment in the Treatment Room. You work in a team of approximately 9 people, and you report to the Site Manager.

Responsibilities

During the installation phase (+ / - 11 months)

  • Participating in the installation of the IBA equipment and technical tools on the Proton Therapy site with a specific focus on the electromechanical equipment (electrical and electronics cabinets, cooling systems, vacuum systems, high and low voltage equipment, etc.)
  • Testing and validating the equipment according to the specifications and ensuring the customer requirements are met in terms of compliance, quality, technical performance and timing
  • Critically analyzing data to diagnose and troubleshoot mechanical and electrical issues
  • Collaborating intensively during the installation and commissioning phase with subcontractors to supervise the installation until the start-up of the equipment
  • Troubleshooting the equipment including solving electrical and mechanical issues
  • Ensuring the highest quality of state-of-the-art technologies and services

During the Customer Service phase

  • Maintaining and troubleshooting the equipment
  • Operating the system and providing technical support to the medical staff during patient treatment and clinical operations
  • Ensuring the client requirements are met in term of technical performance, timing and safety
  • Training customers
  • Carrying out preventive and corrective maintenance on equipment (shift work)
  • Upgrading and improving the system in collaboration with the R&D (Research and Development) department

    • What we value

    You have :

  • Relevant technical experience in electronics / electrical system troubleshooting, mechanical system design and repair, and operations of large systems, as well as experience with different tools like cooling systems, vacuum systems, PLCs regulation loops Programmable Logic Controllers, drivers, sensors, electric motors positioning equipment, high and low voltage equipment
  • The ability to troubleshoot large systems issues
  • The ability to work autonomously on well-defined tasks
  • Knowledge of local EHS (Environment, Health, and Safety) regulations

    • And you also are :

  • Customer-oriented
  • Driven, proactive and hands-on person
  • Conscientious and organized, able to provide good quality reporting
  • Able to follow rules & regulations and you able to deliver on strict deadlines
  • Analytical, able to identify root cause of issues
  • A team player with strong interpersonal skills
  • Willing to travel extensively during the training period (+ / - 4 months)
  • A flexible person, willing to work in rotating shift work, night work and weekends (up to 50% of your time)

    • Life at IBA

    At IBA, we value creativity, innovation, and a commitment to excellence. As a certified B Corporation (B Corp), we uphold the highest standards of social and environmental performance. If you're ready to embark on a journey where your skills and ideas can truly make an impact, apply now to join our dedicated team. Let's shape the future of technology together!

    Apply today and be part of a mission that matters!

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    Service Engineer • Hampton, VA, US