AI Product Analyst

A company is looking for an AI Product Analyst (Latin America Contractor).

Key Responsibilities

Audit real customer calls and transcripts daily to identify issues

Translate raw call data into actionable product insights for engineers and PMs

Run experiments on prompts to validate improvements and enhance AI performance

Required Qualifications

1-2+ years of experience in conversation-AI QA, CX analytics, or product analytics

Familiarity with GenAI concepts, including LLMs and prompt engineering

Strong attention to detail, particularly in understanding nuances in accents

Ability to summarize complex data into concise reports

Bonus : Experience in home services, SaaS, or voice UX design