Healthcare Customer Support Specialist

A company is looking for a Healthcare Customer Support Specialist to assist a health insurance customer.

Key Responsibilities

Operate multiple computer applications to assist calls

Accurately enroll members and update membership records

Provide exceptional customer service and act on performance feedback

Required Qualifications

Healthcare experience

Customer service background

Ability to work remotely from D.C., MD, or VA

Willingness to learn and adapt to new skills

Ability to maintain cultural sensitivity