Job Description
Job Description
Description :
Job Title : Community Umbrella Agency (CUA) Case Manager
Job Type : Full-Time | Field Work + Office-Based
Reports To : CUA Supervisor
Starting Salary : $60,833 yearly | $29.25 per hour
Regular Work Schedule : Monday-Friday from 8 : 30 am to 5 : 00 pm
On-call Schedule : Monday-Friday from 5 pm to 8 : 30 am | Weekly rotation between team units| No weekends
Locations : Philadelphia, PA
- CUA 2 - 1900 N 9th Street, Philadelphia, PA 19122
- CUA 5 - 3300 Henry Avenue, Philadelphia, PA 19129
ABOUT APM & CUA
Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities.
Do you have a passion to help improve the safety, stability and well-being of children and their families? APM CUA is looking for compassionate and committed social workers who want to create long-lasting impacts in the lives of children and families. CUA stands for Community Umbrella Agency. APM CUA 2 services the Lower Eastern North region and CUA 5 services the Logan / Olney region.
JOB SUMMARY
The CUA Case Manager plays a critical role in supporting families involved in the child welfare system. This position is responsible for managing a caseload of children and families, conducting regular home visits, developing service plans, and coordinating with various stakeholders to ensure the safety and well-being of children. The Case Manager serves as the primary point of contact for families and is instrumental in helping them achieve reunification, kinship care, or other permanency goals.
Key Responsibilities
Case Management & PlanningMaintain a caseload in accordance with DHS and agency standards.
Conduct comprehensive assessments of family strengths, needs, and risks.Develop and implement Family Service Plans (FSPs) in collaboration with families and service providers.Monitor progress toward goals and adjust plans as needed.Family Engagement & SupportBuild trusting relationships with children and families through regular home visits and consistent communication.
Provide crisis intervention, advocacy, and referrals to community resources.Support families in navigating systems such as education, healthcare, behavioral health, and housing.Collaboration & CoordinationWork closely with DHS, legal representatives, schools, medical professionals, and behavioral health providers.
Attend and participate in court hearings, Family Team Conferences, and other multidisciplinary meetings.Ensure timely and accurate documentation in the electronic case management system (ECMS).Compliance & ReportingAdhere to all DHS, state, and federal regulations regarding child welfare services.
Submit required documentation, reports, and case notes within established timeframes.Participate in regular supervision, training, and quality assurance activities.BENEFITS
Health Insurance through Independence Administrators or $100 / month reimbursement with proof of current insuranceVision and Dental Plans through SunLifeBasic Life Insurance (100% Employer Funded)403B Retirement Plan with Company ContributionFlexible Spending Accounts for Health, Childcare, and Public Transportation expensesEmployee Assistance Program including free counseling, trainings, webinars, and other resourcesCould be eligible for the Public Service Loan Forgiveness Program as APM is a non-profitVoluntary Plans include Accident, Critical Illness, and Hospital IndemnityShort-term and Long-term DisabilitiesEmployee Referral Program20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies12 Days of Paid HolidaysUse of company vehicle for transportation of children in our careConvenient parking with parking pass (only for the CUA 5 location)Mileage ReimbursementRequirements :
Education and Experience
Must have completed a Bachelor’s Degree in a Social Work or in a related field such as Human Services (preferably Child Welfare), Sociology, Psychology, Theology, Criminal Justice or Public Health AdministrationA minimum of 1 years of experience in human services preferredCase Management Skills
Conducting assessmentsDeveloping and implementing service plansMonitoring progress and adjusting plans as neededKnowledge of Child Welfare Systems
Familiarity with DHS policies and proceduresUnderstanding of trauma-informed care and permanency planningCrisis Intervention
Ability to respond to emergencies and de-escalate situationsMaking appropriate referrals for mental health, substance abuse, or domestic violenceEmpathy and Cultural Competence
Working effectively with families from diverse backgroundsBuilding trust and rapport with children and caregiversCollaboration
Coordinating with schools, courts, healthcare providers, and other service agenciesParticipating in team meetings and family group conferencesStrong Verbal and Written Communication
Writing clear, concise case notes and reportsCommunicating effectively with families, supervisors, and stakeholdersTime Management
Managing a high caseload while meeting deadlines and documentation requirementsAttention to Detail
Ensuring compliance with legal and procedural standardsTech Proficiency
Using case management software and digital tools for documentation and communicationClearances
Ability to obtain FBI fingerprints, PA criminal record clearance, PA child abuse clearance, medical exam and TB testValid driver's license with clean driving recordAPM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
