Bilingual Member Support Specialist (Spanish)

Bilingual Member Support Specialist (Spanish)

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values :

• Integrity : Do the right thing. Especially when it's hard.
• Courage : Embrace the challenge.
• Together : Build bridges and lift up your colleagues.

At SmithRx, helping people is at the core of our mission. We're seeking a skilled Bilingual Specialist to join our Member Support Team, assisting members with their pharmacy benefits. The ideal candidate is fluent in both written and spoken Spanish, possesses professional communication skills, and has a strong background in customer service. As a Bilingual Member Support Specialist, you'll play a vital role in ensuring our members receive exceptional service. We are currently hiring for the 10 : 30am to 7pm MT Mon, Tu, Wed, Fri, Sat (Thursday and Sunday off) shift within our call center operations.

While we are actively interviewing for these positions, specific shift availability may change. We cannot guarantee a particular shift will remain available at the time of your interview or offer.

This position requires a 9-week onsite training and nesting period at our Lehi office, crucial for success in the role. The initial 3-week training class runs from 7 am to 3 pm Mountain Time. Following training, you'll transition to your assigned shift hours. The work schedule is held Monday - Friday with rotating weekend and holiday shifts.

If you're passionate about delivering world-class service and making a difference in healthcare, we encourage you to apply!

What you will do :

What you will bring to SmithRx :

What SmithRx offers You :