Renewals Associate

Renewal Associate

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. We're looking for someone excited to pitch the vision of Airtable, implement creative solutions and negotiation tactics that mitigate churn, and identify new and strategic opportunities at renewal time that drive expansion. As a Renewal Associate on our Sales team, you will be the architect of these conversations, and will collaborate with multiple internal stakeholders to help to ensure that our customers realize value, and are set up for long-term, sustained success with Airtable.

What You'll Do :

• Own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships.
• Be a primary stakeholder in building the foundational processes and playbooks for this new role.
• Actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments.
• Maintain and report an accurate rolling 90-day forecast of renewals in your territory.
• Negotiate and execute renewal contracts that align to customer goals.
• Discover and identify upsell / cross-sell opportunities upon contract renewal to maximize customer growth.
• Develop playbook for renewal engagement maximizing revenue retention.

Who You Are :

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives.

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.