Payer STARS / Quality Operations Consultant, Manager

Operations Consulting Manager

Operations at PwC specializes in providing consulting services on optimizing operational efficiency and effectiveness. As an operations consulting generalist, you will provide comprehensive guidance and support to clients in optimizing operational efficiency and effectiveness. You will analyze client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

As part of the Operations Consulting team, you are involved in solving complex business challenges by integrating business, experience, and technology perspectives. As a Manager, you lead teams to generate a vision, create an atmosphere of trust, and leverage diverse views to encourage improvement and innovation. This role involves managing client service accounts, driving client engagement workstreams, and maintaining the quality of deliverables while fostering meaningful client relationships and inspiring your team.

Responsibilities :

• Lead teams in developing strategic solutions to complex business challenges
• Foster an environment of trust and collaboration to drive innovation
• Manage client service accounts and oversee client engagement workstreams
• Deliver top-quality deliverables and maintain enduring client relationships
• Inspire and motivate team members to reach excellence
• Integrate diverse perspectives to enhance business, experience, and technology solutions
• Utilize a customized approach to address unique client needs
• Uphold the firms standards and contribute to global initiatives

What You Must Have :

What Sets You Apart :

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy.

PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage.

The salary range for this position is : $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individuals skills, experience, qualifications and location, and applicable employment laws.

PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.