Goodwill is looking for E-Commerce Operation Associates to join our incredibly entrepreneurial team. You will be part of a growing e-commerce team that is focused on growing direct-to-consumer sales, improving the web shopping experience and updating web content for effective merchandising. This role offers an excellent opportunity to gain exposure to all aspects of e-commerce in an entry level position. Candidates should be highly organized and comfortable with data entry and excel. The ideal candidates should have excellent communication skills and strong attention to detail.
Responsibilities :
- Maintain and organize inventory and maintain accurate production log
- Pick, pack, process and ship all online orders using packaging guideline
- Lists books, DVD’s, and other media items for sale
- Sort shipments
- Respond to customer questions
- Purging items that do not sell online
Education & Experience
Experience in customer service, merchandise handling, shipping / warehouse experience preferredComputer literacy required; Microsoft Word, Excel and Outlook email application and internet skills preferredIndependent self-starter who can work without close supervision, extremely proactive and organized with attention to detailAbility to plan work to meet tight deadlines and unexpected situations and / or requestsAbility to follow verbal and written instructions in English requiredQuality assurance or control experience helpfulHigh school diploma or general education degree (GED) preferredEvenings and weekend availability required.#LI-DNI