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Epic Revenue Cycle Program Manager (AR & Denials)
Epic Revenue Cycle Program Manager (AR & Denials)Healthrise • Farmington, MI, US
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Epic Revenue Cycle Program Manager (AR & Denials)

Epic Revenue Cycle Program Manager (AR & Denials)

Healthrise • Farmington, MI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

The Program Manager is responsible for leading client-facing initiatives and will immediately support an ortho clinic project. This individual will serve as the client-facing Program Manager, responsible for analyzing AR inventory, identifying upstream fixes, and driving resolution through both technical and process improvements.

This role requires :

  • Background in back-end revenue cycle
  • Knowledge of Epic Resolute PB
  • Ability to partner with both client and internal teams to deliver sustainable results across RCMS engagements

Responsibilities

  • Act as the primary client-facing contact for AR and denial-related analysis, presenting trend issues and actionable recommendations
  • Conduct in-depth Epic AR inventory reviews to identify root causes of denials and implement upstream fixes (e.g., claim edits, workflow adjustments)
  • Track Epic build tickets, following through to resolution and validating effectiveness of changes
  • Partner cross-functionally within RCMS and with external partners to design solutions that improve workflow efficiency and financial outcomes
  • Apply project management principles to organize tasks, ensure timely follow-up, and deliver measurable results
  • Provide recommendations to clients, blending operational expertise with system insights
  • Prepare and present recommendations and outcomes to clients
  • Manage direct reports, including an Account Analyst
  • Requirements : Qualifications

  • Minimum 2 years of provider / clinic revenue cycle experience with strong emphasis on back-end operations (AR, claims, denials)
  • Hands-on experience with claims, denials, and Epic configuration / builds
  • Proven experience in AR analysis and denial avoidance strategies
  • Strong client-facing skills, with ability to communicate findings, lead discussions, and present solutions to both operational and technical stakeholders
  • Consulting mindset : able to identify opportunities, think critically, and influence change
  • Strong analytical, problem-solving, and workflow design skills
  • Experience supporting specialty clinics (ortho preferred) a plus
  • Ability to work independently in a fully remote environment while collaborating with cross-functional teams
  • Physical Demands and Work Environment

  • Travel may be required
  • Work Environment : This job operates in a professional home environment. This role routinely uses standard office equipment such as computers and phones
  • Physical Demands : This is largely a sedentary role; however, employees may need to use keyboards, mouse, and other devices for typing, clicking, and navigating software systems
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