Nordic Speaking Customer Service for Aviation industry

Nordic Speaking Customer Service Role

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. As part of our commitment to matching the best candidates with the right employers, we proudly present an exciting opportunity for a Nordic Speaking Customer Service role within the aviation industry. If you are passionate about providing excellent customer service in a dynamic and fast-paced environment, this position may be the perfect fit for you. The role involves assisting customers with inquiries, troubleshooting issues, and ensuring a positive travel experience. You will be working in a multicultural team where your language skills will shine, and your contributions will be highly valued. Join us as we connect exceptional talent with rewarding career opportunities abroad and help you take the next step in your professional journey within the aviation sector.

Responsibilities

• Deliver exceptional customer service to Nordic-speaking clients in the aviation industry.
• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints and issues with empathy and efficiency.
• Provide accurate information regarding flight statuses, bookings, and airline policies.
• Collaborate with team members to ensure customer satisfaction and support.
• Maintain up-to-date product knowledge and awareness of industry trends.
• Document customer interactions and feedback to improve service quality.