Chief Operating Officer

Job Description

Job Description

Description : Position Summary

The Chief Operating Officer (COO) is a key member of the Executive Leadership Team and serves as SFRC’s operational architect—ensuring that mission-aligned services are delivered with consistency, quality, and integrity across all programs and sites. This role oversees the infrastructure of the organization, translating strategy into systems and supporting people across departments to deliver high-impact, recovery-centered care.

The COO leads cross-functional teams spanning Finance, Facilities & Safety, Risk & Compliance, and Information Systems, and serves as the integrator across clinical and administrative operations. With a commitment to equity, client dignity, and performance excellence, the COO ensures that SFRC’s operational backbone is resilient and scalable in a time of system transformation and funding uncertainty.

Key Responsibilities

Organizational Integration & Leadership

• Serve as a thought partner to the CEO, translating strategic priorities into operational execution plans.
• Foster cross-departmental alignment between finance, clinical, administrative, and quality teams.
• Cultivate a culture of accountability, collaboration, and continuous improvement across the organization.

Operations Management

Workforce & Culture

Risk, Safety & Compliance

Fiscal Stewardship & Resource Management

Infrastructure & Systems Innovation

Requirements : Qualifications

Preferred Qualifications

About Santa Fe Recovery Center

Santa Fe Recovery Center (SFRC) provides evidence-based, trauma-informed care to individuals and families impacted by substance use and co-occurring disorders across Northern New Mexico. With residential, outpatient, and crisis services spanning multiple counties, SFRC is building a regionally integrated recovery ecosystem—one rooted in dignity, access, and cultural responsiveness.