Senior Manager Of Integrated Marketing
Job Summary : The Senior Manager of Integrated Marketing drives multi-channel execution across a family of brands, with a strong focus on segmentation, brand consistency, and data-driven journey design. This role helps translate strategy into actionable plans, architect campaigns across the full funnel, and coach a growing team spanning operations, creative, brand, and campaign execution. This leader understands how to build and optimize journeys for both B2B and B2C audiences, using insights from every stage of the funnel to personalize outreach, improve conversion, and accelerate the client path from first touch through installation and long-term engagement. The Senior Manager builds frameworks, develops people, and ensures integrated marketing programs land with clarity, quality, and measurable impact.
Duties / Responsibilities :
- Strategic Planning & Alignment
Partner with the VP of Marketing to operationalize goals, plans, and campaign frameworks
Translate strategic priorities into clear, actionable multi-channel roadmapsEnsure alignment between creative, digital, analytics, marketing operations, and field-facing teamsBrand & Segmentation LeadershipMaintain consistent brand standards, messaging frameworks, and tone across a family of brands
Develop segmentation strategies for both B2B and B2C audiences, tailoring outreach by habits, motivations, risk profiles, geography, and point in their journeyUse funnel insights to drive audience-specific messaging, journey design, and offer strategiesPartner with content and creative teams to ensure communications match segment needs and reflect unified brandingCampaign Planning & Funnel OptimizationLead campaign planning across digital, lifecycle, partner / B2B, and field channels
Build structured funnels that address early awareness, arrest-triggered outreach, onboarding, installation, retention, and renewalWork with analytics and operations teams to interpret lead-flow data and optimize conversion at key pointsTest approaches across geographies, audiences, and program types to refine messaging and channel mixSupport early-funnel nurture programs that move prospects from "just arrested" to "ready to install"Data-Driven Decision MakingPartner with data teams to understand what is driving performance by audience, region, channel, and journey stage
Use insights to shape segmentation, creative direction, and campaign sequencingTrack cross-channel KPIs and provide recommendations to strengthen conversion and reduce funnel leakageMaintain clarity around campaign inputs, outputs, and ROIOperational ExcellenceManage project workflows, prioritization, and resource allocation across multiple brands and initiatives
Build repeatable processes for briefs, campaign planning, reviews, and reportingImprove operating rhythms across teams to support speed, quality, and alignmentCoaching, Mentorship & Team DevelopmentProvide structured coaching for a multi-level team including coordinators, specialists, and managers
Develop clear growth pathways across operations, brand, creative, and campaign rolesTeach skills in segmentation, funnel logic, message architecture, project management, and channel strategyElevate the quality of briefs, dashboards, nurture journeys, and campaign plans through thoughtful review and feedbackStrengthen manager-level leadership capabilities around planning, communication, and cross-functional alignmentFoster a collaborative, learning-focused environment where team members feel supported and challengedSkills / Abilities :
Comfort collaborating across analytics, operations, creative, and field organizationsAbility to lead both strategic planning and hands-on execution when neededStrong communication skills with the ability to convey information clearly and align diverse stakeholdersExceptional organizational skills with keen attention to detail and consistent follow-throughStrong analytical and problem-solving abilities with a focus on continuous improvement and process optimizationDemonstrated leadership ability to motivate, develop, and support team membersProven ability to perform effectively in a fast-paced, multi-brand or multi-location environmentEducation and Experience :
Bachelor's degree in Marketing, Communications, Business, or related field4-6 years of marketing experience including leadership responsibilitiesExperience with CRM or automation platforms (any system) is beneficial but not required as a primary emphasis4-6 years of experience in integrated marketing, campaign management, lifecycle, brand, or customer journey rolesStrong understanding of segmentation strategy for B2B and B2C audiencesExperience working with multi-step funnels, especially in regulated or service-driven industriesPhysical Requirements (With or without reasonable accommodation) :
Sitting : Over 70%Standing : 15-40%Fine Motor Movements : Over 70%All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.