A company is looking for a Process Lead.
Key Responsibilities
Analyze requirements and create business requirements documentation
Manage ticketing tools and ensure adherence to client processes
Collaborate with team members and stakeholders to resolve technical issues and enhance client satisfaction
Required Qualifications
Minimum of 12+ years of experience in software development or support
B.Tech, BE, BCA, MCA, M.Tech, or equivalent technical degree from a recognized institution
Strong experience in .Net development, including C#, ASP.NET, MVC, and database management (Oracle and MSSQL)
Familiarity with Agile methodologies and software development life cycle
Experience with tools such as Jenkins, SonarQube, GITHUB, and Veracode
Licensed Texas • Little Rock, Arkansas, United States