Warranty Data Scientist

Position Overview :

Are you passionate about transforming data into actionable insights that drive product quality and customer satisfaction? We are seeking a strategic and hands-on Data Scien ce Manager to lead Warranty Analytics and Programs within our North America Technical Services organization.

This high-impact role blends advanced data science with deep operational knowledge of warranty processes, product reliability, and customer service. You will lead a talented team of data scientists, analysts, and system owners, driving predictive analytics and early detection of emerging warranty trends using diverse datasets across the enterprise.

We’re looking for a visionary leader with strong program management skills, technical depth, and a customer-centric mindset. Your ability to influence cross-functional teams and implement sustainable, fair warranty policies will be key to success. A background spanning product development, quality assurance, and dealer / aftersales operations is highly desirable.

Key Responsibilities :

Team Leadership & Strategy :

• Lead, mentor, and grow a high-performing team of data scientists, analysts, and warranty system owners.
• Define and execute a forward-looking data strategy for warranty analytics and reporting.
• Align analytics initiatives with business goals across engineering, quality, service, product , and IT teams.

Data Science & Analytics :

Warranty Operations Programs & Support :

Process Improvement :

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with :

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions :

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.