Job Delivery :
Implement headquarters retail strategy, including but not limited to overall / individual module
strategies, national retail model design & implementation, improve retail operations systems
Implement retail strategy and planning based on different market status, manage
display / experience / activities / Purchase Sales InventoryPSI with the store as the core, and
be responsible for C-end customers target achievement. Be able to propose a retail strategy
and planning for the U.S market and industry conditions.
Manage the retail GTM / store / marketing / materials modules under your jurisdiction, focusing
on project and national success to optimize the operational mechanisms of various retail
modules, continuously empower modules / teams, and drive business development.
Collect and feedback market and consumer trend changes and purchasing preferences
through stores
Coordinate internal and external resources to diagnose, support, empower, and refine the
retail operation model of global core countries, responsible for national retail target
achievement and retail efficiency.
Building a succession plan for engaging and retaining a diverse team to fuel internal growth;
actively recruits and interviews to build an external network of talent to add different
perspectives and experience to the team
Building a highly engaged team that embodies brand DNA through effective
collaboration, open and honest communication, and prioritization of work.
Role's Responsibilities :
As a Multi-territory Retail Performance Manager, you will lead multiple
locations while supervising your Brand Ambassador team and providing support they need
Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly
and with minimal disruption
Structures messages in a clear logical manner using the most appropriate communication
medium
Responsible for the performance and career development of direct reports
Actively recruits and hires quality talent to add to team, planning for and creating talent
bench
Meet and exceed national team KPIs and assures that rewards are tied to objectives and
requirements
Provides timely and specific employee feedback to create a culture of action and
accountability; facilitates a thorough and thoughtful onboarding for new hires, equitable
development paths for all employees, and a focus on employee engagement
Inspires teams through empowerment, creativity, empathy, and shared fate; tailors
communication to the individual and leverages their strengths
Collaborating with co-workers to build high performing teams through best practice sharing
Promotes an inclusive environment by representing and amplifying all voices, actively
seeking and advocating different perspectives
Interprets team interactions through emotional intelligence and team insights to positively
improve and build a consistent work environment
Personal Qualifications :
Bachelor's degree or equivalent
Minimum of 5 years of experience in retail management
History of leading, motivating, and coaching team with 50 - 100 people to achieve objectives
Win together" mentality, Speaks with truth and candor, modeling how to challenge the
status quo appropriately
Someone who is determined to thrive in a high-paced, rapidly changing environment
You thrive in a sales environment and sharing this energy with a team that you can develop
and motivate excites you most
You set the bar high when it comes to achieving goals, and you know how to motivate others
to help you get there
You're open to new ideas, relate well with a variety of different people and are attuned to the
needs of others to ensure that they can perform at their best