Manager of BenefitsRobert Half • Broomfield, CO, US
Manager of Benefits
Robert Half • Broomfield, CO, US
3 days ago
Job type
- Full-time
Job descriptionAssist with Open Enrollment preparation and execution (July), aligned with our August plan year start. Run queries in PeopleSoft and manipulate data in Excel for manual processes. Collaborate with internal stakeholders and vendors to ensure smooth onboarding of approximately 35,000 seasonal employees. Maintain documentation and track issues for resolution and process improvement. Perform some compliance monitoring and support vendor-led efforts to ensure adherence to applicable regulations (e.g., ACA, HIPAA, COBRA, ERISA, FSA, 401(k)). Create and maintain internal process documentation and standard operating procedures for recurring tasks and troubleshooting. Partner with Payroll, HRIS, and Finance teams to ensure benefits data flows correctly across systems. Support employee-facing communications and education efforts, especially during Open Enrollment and system transitions. Train internal team members or Genpact representatives on new processes or recurring issues to reduce escalations. Track and escalate vendor service issues, answer cases, and help enforce service-level agreements.
Job Description
Job Description
We are seeking a detail oriented and adaptable Senior Benefits Analyst to support our Benefits team during a critical transition period. This temporary role will backfill an exiting Benefits Manager and play a key role in vendor coordination, system troubleshooting, and seasonal employee onboarding. While not a managerial or decision-making position, this role requires a high level of autonomy, technical fluency, and problem-solving ability.
Key Responsibilities
- Serve as point of contact for benefits vendors : attend weekly calls, respond to data requests, and assist with escalated employee issues.
- Investigate and resolve complex benefits cases escalated from our Tier 1 & 2 support partner (Genpact).
- Monitor and troubleshoot system issues, including broken file feeds, calculation errors, and data mismatches.
- Support upcoming system implementations :
oBswift (Benefits Admin platform) launching March
oWorkday (HRIS) launching July
Benefit Functions, Benefits Analysis, Compensation & Benefits, Benefits Coordination, Workday, PeopleSoft, Benefits Administration
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Benefit Manager • Broomfield, CO, US
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