Parts & Service Retail Manager - Chicago, ILStellantis • Elk Grove Village, IL, US
No longer accepting applications
Parts & Service Retail Manager - Chicago, IL
Stellantis • Elk Grove Village, IL, US
12 days ago
Job type
- Full-time
Job descriptionSales Optimization : Identify opportunities to increase retail parts sales through process improvements, training, and promotional strategies Parts Availability : Work with dealers to ensure required parts are stocked and available to meet customer demand and service lane efficiency Dealer Engagement : Conduct regular visits to dealerships to assess performance, provide coaching, and implement retail strategies Cross-Functional Collaboration : Partner with Area Managers and the Express Lane team to align on goals, coordinate initiatives, and share insights Performance Monitoring : Track key performance indicators (KPIs) related to retail sales, customer satisfaction, and inventory levels. Provide actionable feedback and reporting \n \n Bachelor’s degree in Business, Automotive Management, or related field 3+ years of experience in retail operations, automotive dealership management, or parts sales Strong understanding of dealership operations and customer service processes Excellent communication, coaching, and relationship-building skills Ability to travel regularly to dealership locations Proficiency in data analysis and reporting tools Experience with Mopar products and services Familiarity with Express Lane operations Knowledge of inventory management systems and retail analytics Health & Wellbeing : Comprehensive coverage encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability. Compensation, Savings, and Retirement : Annual incentives, 401(k) with match, and student loan refinancing. Time Away from Work : Paid time includes company holidays, vacation, and Float / Wellbeing Days. Family Benefits : 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life / Disability and other Insurances. Professional Growth : Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups . Company Car & More : Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends
Job Description
Mopar is seeking a dynamic and results-driven Retail Manager to lead and optimize the retail channel across our dealer network. This role is critical in ensuring a seamless customer experience on the service drive, driving retail parts sales, and maintaining optimal parts availability. The Retail Manager will collaborate closely with Area Managers and the Express Lane team to coordinate dealer visits, streamline processes, and implement best practices that enhance performance and customer satisfaction.
\n
\n
Key Responsibilities :
\n
\n \n
- Retail Channel Management : Oversee the retail sales process at Mopar dealerships, ensuring a smooth and efficient customer experience on the drive
\n
\n
\n
\n
\n
\n
Training & Support : Deliver training and support to dealership personnel on retail processes, product knowledge, and customer engagement techniques
\n
\n
Increase Dealer Traffic : The development of marketing plan and implementation of plan in order to increase customer traffic to our stores
\n
\n
Basic Qualifications :
\n \n
\n
\n
\n
\n
\n
\n \n
Preferred Qualifications :
\n \n
\n
\n
\n \n
Salaried Employee Benefits (US, Non-Represented)
\n \n
\n
\n
\n
\n
\n
\n \n
\n
Salary : $98,600 to $147,800, pay will depend on several factors including experience and location of position
Create a job alert for this search
Parts Service Manager • Elk Grove Village, IL, US
Related jobs
Mopar is seeking a strategic and driven Wholesale Manager to lead wholesale parts operations across our dealer and distributor network.
This role is focused on expanding wholesale parts sales, stren...Show more
A company is looking for a Senior Manager, Service Delivery.Key Responsibilities Lead and manage multiple Service Delivery associates on a daily basis Execute action plans to enhance operational...Show more Parts & Service Metro Area Manager.Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center.This role serves as a liaison between the dealers, the Regional Business Center and FCA...Show more 
Accountable for leading the strategic and operational planning of service parts to ensure optimal inventory levels, availability, and cost efficiency across a diverse portfolio of production and of...Show more
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...Show more The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...Show more Category Manager / Project Manager.Key Responsibilities Lead the strategic direction and execution of the External Talent category across an enterprise-level supplier portfolio Drive financial val...Show more Parts & Service Metro Area Manager.Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center.This role serves as a liaison between the dealers, the Regional Business Center and FCA...Show more Parts & Service Metro Area Manager.Chrysler, Jeep, Dodge, RAM and Fiat dealerships within the Business Center.This role serves as a liaison between the dealers, the Regional Business Center and FCA...Show more The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...Show more 
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...Show more
Mopar is seeking a dynamic and results-driven Retail Manager to lead and optimize the retail channel across our dealer network.
This role is critical in ensuring a seamless customer experience on th...Show more A company is looking for a Territory Manager, Service Sales focused on the Milwaukee, WI region.Key Responsibilities Establish and implement a successful territory business strategy to achieve sa...Show more 
Parts & Service Field Operations Manager Chicago.This position is responsible for overseeing the Parts & Service operations in the Chicago area.
The role involves managing field operations, ensurin...Show more Mopar is seeking a proactive and results-oriented .Express Lane program across our dealer network.This role is responsible for owning the process, performance, and future development of Express Lan...Show more Mopar is seeking a strategic and driven Wholesale Manager to lead wholesale parts operations across our dealer and distributor network.
This role is focused on expanding wholesale parts sales, stren...Show more Mopar is seeking a dynamic and results-driven Retail Manager to lead and optimize the retail channel across our dealer network.
This role is critical in ensuring a seamless customer experience on th...Show more Mopar is seeking a dynamic and results-driven Retail Manager to lead and optimize the retail channel across our dealer network.
This role is critical in ensuring a seamless customer experience on th...Show more
Parts & Service Wholesale Manager - Chicago, IL
Stellantis • Chicago, IL, United States
Full-time
Last updated: 23 days ago
Senior Manager of Service Delivery
VirtualVocations • Naperville, Illinois, United States
Full-time
Last updated: 30+ days ago • Promoted
Parts & Service Metro Area Manager - Chicago, IL - Urgently Hiring!
Stellantis • Chicago, IL, United States
Full-time
Last updated: 20 days ago
Manager, Parts Planning
Canon U.S.A., Inc. • Itasca, Illinois, United States, 60143
Full-time
Quick Apply
Last updated: 30+ days ago • Promoted
Customer Service Director
Binny's Beverage Depot • McHenry, IL
Full-time
Last updated: 30+ days ago • Promoted
Manager Customer Service
Binny's Beverage Depot • McHenry, IL
Full-time
Last updated: 30+ days ago • Promoted
Senior Category Manager
VirtualVocations • Naperville, Illinois, United States
Full-time
Last updated: 30+ days ago • Promoted
Parts & Service Metro Area Manager - Chicago, IL
Stellantis • Chicago, IL, United States
Full-time
Last updated: 20 days ago
Parts & Service Metro Area Manager - Chicago, IL - Now Hiring!
Stellantis • Chicago, IL, United States
Full-time
Last updated: 20 days ago
Customer Service Team Leader
Binny's Beverage Depot • Elgin, IL
Full-time
Last updated: 30+ days ago • Promoted
Service Manager
Sunbelt Rentals • Aurora, IL, United States
Full-time
Last updated: 2 days ago • Promoted
Parts & Service Retail Manager - Chicago, IL
Stellantis • Chicago, IL, United States
Full-time
Last updated: 2 days ago • Promoted
Territory Manager, Service Sales
VirtualVocations • Naperville, Illinois, United States
Full-time
Last updated: 3 days ago • Promoted
Parts & Service Field Operations Manager Chicago
Stellantis • Chicago, IL, US
Full-time
Last updated: 22 days ago • Promoted
Parts and Service Express Lane Manager
Stellantis • Chicago, IL, United States
Full-time
Last updated: 2 days ago • Promoted
Parts & Service Wholesale Manager - Chicago, IL - Now Hiring!
Stellantis • Chicago, IL, United States
Full-time
Last updated: 23 days ago
Parts & Service Retail Manager - Chicago, IL - Now Hiring!
Stellantis • Chicago, IL, United States
Full-time
Last updated: 20 days ago
Parts & Service Retail Manager - Chicago, IL - Urgently Hiring!
Stellantis • Chicago, IL, United States
Full-time
Last updated: 20 days ago