Chaves Heating & Air Conditioning, Inc. • Hudson, Massachusetts, United States
14 days ago
Job type
Full-time
Quick Apply
Job description
Responsibilities :
Answer customer inquiries for Sales and Service Departments.
Scheduling of Service appointments and Sales Consultations.
Maintain customer database.
Timely submission of warranty claims to vendors.
Process permit applications with local municipalities for installation jobs.
Prepare maintenance contract billing for Accounting department.
Clear, concise communication with department managers, employees, and customers.
Working within the CRM system daily (Service Titan).
Companywide administrative support as needed using a variety of computer applications and organizational skills.
Qualifications :
Customer service experience.
Experience with Microsoft Office applications with an emphasis on Excel.
CRM information system experience a plus.
Must have excellent communication and problem-solving skills.
Well organized with strong attention to detail.
Ability to work independently and as a team member.
Benefits :
Generous PTO Policy.
9 Paid holidays and 2 discretionary floating holidays per year.
Medical Plan with 60% Employer contribution for EE and Family.
401K plan with 4% company match.
Dental Reimbursement.
Employer-paid Life and LTD.
Family-owned and operated for 40 years!
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Sales Assistant • Hudson, Massachusetts, United States
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