Job Description
Job Description
Management Responsibility (if any)
Direct Reports : None.
Indirect Reports : None
Duties and Responsibilities
- Operation / Service coordination, including but not limited to :
Provide operational excellence in the monitoring of all access control and life / safety systems.
Control the lobby and amenity areas.Coordinate deliveries and move in / out including but not limited to installing and removing elevator pads and floor mats.Proactive in the delivery of resident information and servicesBuild / fortify relations with customers / residents.Provide services either directly or through recommended 3rd parties :Notary
Reservations (restaurant, hotel, car)Package managementPet servicesCar detailingTickets to eventsAssistanceEnsure employee compliance with company policies across all sites.Brand ManagementProvide excellent customer service and operate under the highest standard of professionalism.
Deliver on “Life Simplified” concept.High interpersonal skills and appearance.Serve as a resource to Property Management by :Understanding property needs.
Be able to explain building amenities and life safety procedures.Be able to carry out each property’s objective.Knowledge and Skills
PunctualReliableFriendlyProfessionalExcellent written / oral communication.Excellent problem-solving skills and organization skills.Good judgment.Early morning, evening and overnight shifts may be required.Ability to multi-task.Ability to manage time around multiple demands, of varying priority, from different sources.Proficiency in Microsoft office and internet use$13 per hour up to $17 per hour depending on :
Industry certifications
Years of relevant experienceEducation level (BA, BS, MS from an accredited college)CertificationsComplexity of client siteSkillset