Sr. IT Helpdesk Technician

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1 week ago Be among the first 25 applicants

This range is provided by XiFin, Inc. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$27.51 / hr - $34.62 / hr

About The Role

Are you interested in harnessing technology and AI to transform healthcare? At XiFin, we believe a healthier, more efficient healthcare system starts with strong financial and operational foundations. Our innovative technologies help diagnostic providers, laboratories, and healthcare systems manage complexity, drive better outcomes, and stay focused on what matters most : patient care.

Were on a mission to simplify the business side of healthcareand we know that mission takes people from all backgrounds and experiences. Whether youre early in your career or bringing years of expertise, we welcome your perspective, your curiosity, and your passion. We value individuals who ask questions, challenge the status quo, and want to grow while making a real difference.

How you will make an impact

IT Management & Support

• Serve as the primary onsite IT helpdesk technician for the office, providing direct end-user support.
• Troubleshoot and resolve complex hardware, software, networking, and endpoint issues.
• Administer Microsoft 365, Microsoft Entra (Active Directory), and Intune endpoint management.
• Lead IT asset tracking, software compliance, and licensing management.
• Install, configure, and upgrade desktops, laptops, and peripheral devices.
• Provide VPN, remote access, and smartphone support.
• Document IT processes, infrastructure changes, and user guides.
• Mentor junior IT support staff and participate in on-call support for escalations and incidents.

Facilities Oversight

What you will bring to the team

Skills and Experience

You dont need to check every box. We will consider a combination of education and experience, including :

Core Competencies

Why XiFin?

Pay Transparency

At XiFin, we believe in pay transparency and fairness. The expected hourly salary range for this role is $27.51 to $34.62, based on your experience, skills, and geographic location.

Depending on your qualifications, you may be considered for either an Technician or Sr. Technician title. Final compensation will be determined during the selection process and may vary accordingly.

Accessibility & Accommodations

Were committed to providing an inclusive and accessible experience for all applicants. If you need a reasonable accommodation during the application process, please contact us at 858-436-2901.

Equal Opportunity Employer

XiFin is proud to be an equal opportunity employer. We value diverse voices and do not discriminate on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law.

Ready to apply?

Wed love to hear from youeven if youre not sure you meet every qualification. If you're excited about the role and believe you can contribute to our team, please apply. Lets build something meaningful together.

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