Product Marketing Manager
We're hiring a Product Marketing Manager to join our One@Work (Earned Wage Access) team and help lead marketing efforts across lifecycle, cross-sell, and product launches. This role is focused on building and scaling high-impact marketing strategies that drive user engagement, retention, and growth within ONE@Work and seamlessly connect those users to the broader OnePay ecosystem, and drive strategy and execution for key communications that impact millions of customers. Experience in early wage access is helpful but not requiredwe're looking for a sharp, autonomous PMM who can drive outcomes, navigate complexity, and get things done!
Responsibilities include :
- Design and execute multi-channel engagement campaigns (email, push notifications, in-app messaging, etc.) that activate and retain users throughout their lifecycle journey
- Develop and execute cross-sell strategies across our EWA, credit, and lending products
- Partner with product, engineering, design, compliance, and marketing ops to launch and scale communications
- Define communication strategy and manage execution for key initiatives, including product launches and promotional campaigns
- Work closely with external partners (e.g., Walmart) to align on marketing placements and drive adoption
- Analyze messaging performance and refine the communications framework to continually improve effectiveness and impact across customer touchpoints
- Deeply understand the customer journey and identify friction points and opportunities for value reinforcement
- Own the content and messaging strategies across lifecycle stages, aligning to brand voice and business objectives
- Track and report on KPIs and campaign effectiveness, regularly sharing performance updates and next-step recommendations
Qualifications include :
4-7+ years of experience in product marketing, ideally in finance, fintech, or financial servicesHands-on experience with CRM and marketing automation platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud)Strong understanding of audience segmentation, personalization, and behavioral targetingProven experience developing and executing A / B tests, experiments, and iteration roadmapsExcellent cross-functional collaboration skills; you've worked closely with Product, Analytics, Design, Legal, and Ops teams.Ability to think both strategically and tactically, comfortable owning big ideas and rolling up your sleeves to executeAbility to operate in the gray. You're comfortable navigating ambiguity, making informed decisions without perfect information, and adapting quickly as strategies evolveYou bring structure to open-ended problems and thrive in fast-paced environments where priorities shiftA bias for action, a growth mindset, and a deep passion for improving the customer experienceExperience with reporting tools and SQL (e.g., Databricks, Tableau, Amplitude) and translating data into recommendationsDrive and proactivity - everyone here is a builder and executorWhat We Offer :
Competitive base salary, stock options, and health benefits from Day 1401(k) plan with company matchRemote-friendly (US), flexible time off (FTO), and opportunities for growthA high-growth, mission-driven, inclusive culture where your work has real impactStandard Interview Process :
Initial Interview with Talent PartnerTechnical or Hiring Manager InterviewTeam InterviewExecutive InterviewOffer!Equal Employment Opportunity :
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.