Digital Senior Product Manager - Financial Wellness

Job Description

OneMain is an innovative, digital focused company who is transforming the way our customers think about and use financial products. We use a customer-first approach to develop incredible features and experiences that empower our customers, and our product team is at the center of it all. As a product leader at OneMain, you and the rest of your product team are responsible for improving the financial well-being of our customers while ensuring the health of our business. You’ll do this with a combination of instinct, analytics, empathy, influence, and personal drive to lead your team to build and ship creative solutions to tough problems. Removing these barriers while delivering on our business objectives is core to what our product team does.

An ideal member of the product management team has a proven track record of delivering amazing customer experiences and results at scale. You have a strong bias for action, and you’ll do whatever it takes to get it done. You are a strategic thinker who can see over the distant horizon but also jump right into the mix and own the execution details. You are passionate about solving customer problems and driven to deliver outcomes that help our customers improve their financial lives and our business reach our goals. You can balance the art and science of product management, mixing strong data-driven focus with product intuition to challenge the boundaries of what a great product experience can do.

What You’ll Do :

Support Product Strategy

Support the Financial Wellness product strategy by ideating and delivering against an OKR-driven roadmap designed to drive improved financial health outcomes for customers and increased customer engagement.

Support the company’s multi-product digital strategy to unify disparate experiences and brands under a single app and website experience.

Drive Product Outcomes

Define product requirements and create detailed specifications for new features and improvements.

Manage the product development lifecycle from ideation to launch, ensuring timely delivery and high-quality outcomes.

Establish analytical frameworks and measure results to ensure data-driven iteration toward customer and business objectives.

Partner closely with Design to apply design thinking principles and bolster discovery throughout our product development lifecycle.

Own Key Product Processes

Own the bug process by managing the bug backlog, validating and prioritizing fixes, and maintaining clear communication across teams.

Partner with QA Engineering to lead ongoing and optimize QA efforts by owning and continuously improving QA processes to ensure high-quality releases across our web and mobile platforms.

Conduct user testing and analyze customer feedback to drive product decisions.

Ensure the health of the product by monitoring funnels and key metrics to identify anomalies on a daily and weekly basis.

Collaborate Cross Functionally

Serve as a day-to-day SME for cross-functional partners across the organization including Operations, Marketing, Compliance, and more.

Work closely with product managers, designers, and engineers to ship new features and improve existing functionality.

What You’ll Need

Bachelor’s degree.

4-6+ years of experience working on successful digital consumer products, preferably at high scale companies.

A self-starter mindset to identify and pursue opportunities supported by your deep understanding of business goals and product strategy.

Demonstrated success in leading projects or processes within a high functioning product organization.

Strong written and verbal communication skills to socialize info, motivate team members, and sell in your ideas with the purpose to achieve our team’s objectives.

Comfort presenting ideas to leadership and debating varying perspectives.

A bias toward data driven decision making and comfort with hand-on data analysis.

A strong sense of ownership and accountability for your domain and an understanding of how it fits into the larger, overall product. One person, one team.

A positive outlook and a flexible mindset that works well in a dynamic, growth-oriented environment where you’ll need to pivot when things don’t go as planned.

Nice to Have

Past experience working in financial services, fintech, and / or other highly regulated environments

Proficiency writing SQL for data analysis

Location :

This role is Hybrid. You should be located within a commutable distance to one of our offices located in New York City, NY Baltimore MD, Charlotte NC, Wilmington DE, Irving, TX with expectations to be in the office at least 2xs / week.

Salary :

Target base salary range for Baltimore, MD and New York, NY is $120k-150k, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive compensation program that is based on individual and company performance.

Who we Are

OneMain Financial (NYSE : OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with :

Health and wellbeing options for team members and their dependents

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10% share discount)

Tuition reimbursement

Continuing education

Bonus eligible

Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)

Paid holidays (7 days per year, based on start date)

Paid volunteer time (3 days per year, prorated based on start date)

And more