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Community Manager
Community ManagerRobert Half • Beverly Hills, US
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Community Manager

Community Manager

Robert Half • Beverly Hills, US
30+ days ago
Job type
  • Full-time
Job description

A high-end coworking space in Beverly Hills is hiring a General Manager on a contract basis for 6 months. As the General Manager, you will be responsible for overseeing the daily operations and long-term strategy of a coworking location. Your responsibilities will include maintaining operational excellence, managing the profit and loss (P& L) performance, driving sales and growth, delivering exceptional member experiences, and leading your on-site team effectively.

Key Responsibilities :

Team Management

  • Manage and oversee the performance of the onsite coworking team.
  • Support team members in their professional growth and provide ongoing training and mentorship.
  • Drive motivation, accountability, and performance across areas such as sales, operations, member experience, finance, and hospitality.

Sales & Business Development

  • Lead the end-to-end sales process, including tours, pitches, negotiations, and contract execution, ensuring the space meets and maintains target occupancy.
  • Build and manage a strong pipeline of leads while maintaining current member retention efforts.
  • Collaborate with the sales and leasing teams to execute successful strategies for lease-up campaigns as needed.
  • Focus on member renewals by arranging meetings and negotiating terms to achieve a high renewal rate.
  • Operations

  • Ensure the coworking space meets high standards of quality and member satisfaction through consistent day-to-day operational oversight.
  • Organize and manage member move-ins and move-outs, ensuring seamless experiences.
  • Maintain vendor and partner relationships to ensure efficient and cost-effective operations.
  • Identify and resolve member concerns while conducting regular feedback analyses.
  • Hospitality & Events

  • Deliver exceptional, personalized member experiences by providing proactive, warm, and consistent service.
  • Develop and implement community-building strategies and events to create meaningful member connections.
  • Plan and oversee events, including budgeting, with a focus on enhancing the member experience.
  • Collaborate with partners and stakeholders to increase the range of activities while optimizing costs.
  • Finance

  • Manage and monitor the monthly profit and loss (P& L) reports, ensuring financial targets are met.
  • Review and analyze expenses to identify cost-saving opportunities while maintaining operational quality.
  • Oversee accurate and timely billing processes and ensure all accounts receivable are up to date.
  • The ideal candidate will have 3-6 years of experience in coworking, hospitality, sales, or operations. Strong background in sales, customer service, and business operations is essential. This is a fully onsite role in Beverly Hills, Monday – Friday from 9-5 : 30PM. Pay is based on experience, between $25-30 / hr.

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    Community Manager • Beverly Hills, US

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